2. Register of Vendors providing usage reports compliant with Release 1 of the Code of Practice for Books and Reference Works Last Updated August 2009 Only Vendors and Usage Reports included in this list may be regarded as being COUNTER compliant for Books and Reference Works  Vendor  BR1  BR2  BR3  BR4  BR5  BR6  Reports Available in XML?  Blackwell Publishing Ltd    Yes    Yes    Yes  Yes  Credo Reference (formerly Xrefer)  Yes          Yes  No  Dawson Books  Yes          Yes  No  ebrary    Yes  Yes  Yes  Yes  Yes  No  Greenwood Publishing Group  Yes  Yes      Yes    No  IEEE Computer Society  Yes          Yes  No  Informa  Yes  Yes  Yes      Yes  No  Institute of Electrical and Electronics Engineers (IEEE)  Yes          Yes  No  Insitute of Physics Publishing  Yes          Yes  No John Wiley & Sons Inc    Yes      Yes     Karger AG    Yes        Yes  Yes  Metapress  Yes  Yes          No  MPS Technologies (MPS Insight)  Yes          Yes  No  MyiLibrary    Yes  Yes      Yes  No  Nature Publishing Group  Yes          Yes  No  Ovid Technologies  Yes    Yes  Yes    Yes  No  Oxford Scholarship Online    Yes  Yes    Yes    No  Palgrave Connect  Yes          Yes  No  Royal Society of Chemistry  Yes          Yes  No  Safari Books Online    Yes    Yes    Yes  No  Sage Publications    Yes        Yes  No  SpringerLink    Yes        Yes  No  Thieme Medical Publishers    Yes        Yes  No  Taylor and Francis  Yes          Yes  No  Value Chain International  Yes          Yes  No Note: BR1 = Book Report 1: Number of Successful Title Requests by Month and Title BR2 = Book Report 2: Number of Successful Section Requests by Month and Title BR3 = Turnaways by Month and Title BR4 = Turnaways by Month and Service BR5 = Total Searches and Sessions by Month and Title BR6 = Total Searches and Sessions by Month and Service Full descriptions of the Usage Reports may be found, along with examples, in Section 4 of the COUNTER Code of Practice for Books and Reference Works.

3. Protocols for Compliance with the COUNTER Code of Practice

3.1 Vendors and products

The Register of COUNTER compliance shall list vendor products/services rather than vendors. In cases where a vendor entry in the Register is unqualified by a specific product or service, it should be assumed that all of that vendor's online products that fall within the scope of a particular COUNTER Usage Report comply with the Code of Practice. This is more likely to be the case for small vendors with a small product/service portfolio than for a larger vendor.

3.2 Compliance process

Vendors shall make an application to the COUNTER Project Director, indicating which of their products/services they wish to submit for inclusion on the Register. Applications should be sent by e-mail to the Project Director (pshepherd@projectCounter.org ). Applicants should specify the following in their application:

3.2.1 The COUNTER Usage Reports that they wish to be designated COUNTER-compliant.
3.2.2 The products/services covered by these usage reports
3.2.3 The URL on which the usage reports are available
3.2.4 The date from which the usage reports will be available

The project director shall require the vendor to make available to at least one of the COUNTER library test sites, for a period of up to three months, the usage reports relating to the product/service for which compliant status is being applied. The Project Director shall select the test site(s) from the list in Section 1.4 below. In the event that none of the test sites is a customer for the product concerned, the vendor may nominate a selection of library customers for the product/service, from which the Project Director shall designate one or more test site(s) to be used in that case.

The test site(s) shall provide feedback direct to the vendor, copying the Project Director on all feedback. Only when the test site has informed the Project Director that the usage reports for the vendor product/service complies in every respect with the COUNTER Code of Practice shall the appropriate entry be made in the Register.

In the event that the usage reports for the vendor product/service fail to meet the requirements of the Code of Practice after three months from the date on which they were first made available to the test site(s), the vendor shall have a further three months to comply. If, after this period, the usage reports still fail to comply with the Code of Practice, the vendor shall have to submit a new application in order to begin the process again.
During the application process the vendor and its product/service shall be listed on the 'Current Applications for COUNTER Compliance' table, which shall be available on the COUNTER website. Successful applicants shall be moved to the Register.

3.3 Auditing

In order to maintain COUNTER compliant status from 2007 the vendor must agree to have its COUNTER usage reports audited according to the standards required by COUNTER. Such an audit is to be carried out within 18 months of the date of entry into the Registry, and annually thereafter. It shall be indicated in the Register which of the usage reports have been audited, and the date of the audit. A detailed description of the auditing process may be found in Appendix E of Release 2 of the Code of Practice for Journals and Databases and in Appendix D of Release 1 of the Code of Practice for Books and Reference Works.

3.4 Library test sites

The COUNTER Library Test Sites are at:

Cranfield University, UK
GlaxoSmithKline, UK
University of California, San Diego, USA
University of Leicester, UK
University of Liverpool, UK
University of Wales at Bangor, UK
Yale University, USA

4. Vendor statements on COUNTER compliance

COUNTER compliant vendors should announce and promote their COUNTER compliance by using the simple term 'COUNTER Compliant', without reference to a specific Code of Practice or Release number. COUNTER compliant vendors are also encouraged to use the COUNTER compliant logo below, wherever possible. Artwork for this logo is provided in a range of sizes and formats in the links that follow:

COUNTER compliant logo in various sizes and formats:

To download, right click with your mouse on the logo and then choose "Save Image As" or "Save Picture As" and choose a location to save the file.

88x31 GIF

88x31 JPG

88x31 PNG

TIFF Logo