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Term

Examples/formats

Definition

3.1

Page views

3.1.1

Bibliographic data

3.1.1.1

Service

Science Direct, Academic Universe, Wiley Interscience

A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service , or at a lower level (e.g. a collection).

3.1.1.2

Publisher

Wiley, Springer

An organization whose function is to commission, create, collect, validate, host and distribute information online and/or in printed form

3.1.1.3

Imprint

Pergamon

A publisher brand or division, usually dedicated to publishing material within particular specialties and/or in specific formats (e.g. database, journal, etc.)

3.1.1.4

Serial

A publication in any medium issued in successive parts bearing numerical or chronological designations and intended to be continued indefinitely. This definition includes periodicals, newspapers, and annuals (reports, yearbooks, etc.); the journals, memoirs, proceeding, transactions, etc. of societies; and numbered monographic series (NISO)

3.1.1.5

Journal

Tetrahedron Letters

A serial that is a branded and continually growing collection of original articles within a particular discipline

3.1.1.6

Issue

A collection of journal articles associated with each other via allocation of a specific issue number and presented as an identifiable unit online and/or as a physically bound and covered set of numbered pages in print.

3.1.1.7

Title

Journal, Book, Reference Work

The designation of a separate bibliographic whole, whether issued in one or several volumes, reels, discs, slides, or other parts. (NISO)

3.1.1.8

Book

A nonserial printed publication of any length bound in hard or soft covers or in loose-leaf format. Also called monograph. (NISO)

3.1.1.9

Reference Work

Dictionary, encyclopedia, directory, manual, guide, atlas, bibliography, index

An authoritative source of information about a subject: used to find quick answers to questions.

3.1.1.10

Page

One side of one leaf (of a book, reference work, journal, etc.) or the written or pictorial matter it contains.

3.1.1.11

Section

Chapter, entry

The first level of subdivision of a book or reference work.

3.1.1.12

Chapter

Tetrahedron Letters

A subdivision of a book or of some categories of reference work; usually numbered and titled.

3.1.1.13

Entry

A dictionary definition

A record of information in some categories of reference work.

3.1.1.14

Host

Ingenta, HighWire

An intermediary online service which stores items that can be downloaded by the user

3.1.1.15

Gateway

SWETSwise, OCLC ECO

An intermediary online service which does not store the items requested by the user, and which either a) refers these requests to a host or vendor site or service from which the items can be downloaded by the user, or b) requests items from the vendor site or service and delivers them to the user within the gateway environment.   

3.1.1.16

Vendor

Wiley, Oxford University Press

A publisher or other online information provider who delivers its own licensed content to the customer and with whom the customer has a contractual relationship

3.1.1.17

Aggregator

ProQuest, Gale, Lexis Nexis

A type of vendor that hosts content from multiple publishers, delivers content direct to customers and is paid for this service by customers

3.1.1.18

Database

Social Science Abstracts

A collection of electronically stored data or unit records (facts, bibliographic data, texts) with a common user interface and software for the retrieval and manipulation of data (NISO)

3.1.1.19

ISBN

The International Standard Book Number is a unique identifier consisting of a 10-digit code allocated to the publication; it identifies the publisher, title, edition and volume number.

3.1.1.20

Print ISSN

Free text format (up to 13 characters in future)

Unique International Standard Serial Number assigned to the print version of a journal by the national ISSN agency of the country from which the journal is published. Each ISSN is a unique identifier for a specific continuing resource. ISSN are applicable to most continuing resources, whether past, present, or to be produced in the future, whatever the medium of production. Continuing resources are issued over time with no predetermined conclusion. ISSN are assigned to the entire population of serials and most integrating resources. (General Assembly and Board of ISSN Network)

3.1.1.21

Online ISSN

Free text format (up to 13 characters in future)

Unique International Standard Serial Number assigned to the online version of a journal by the national ISSN agency of the country from which the journal is published.(See ‘Print ISSN')

3.1.1.22

DOI (Digital Object Identifier)

The Digital Object Identifier is a means of persistently identifying a piece of intellectual property (a creation) on a digital network, irrespective of its current location (www.doi.org)

3.1.1.23

Volume

Alpha-numeric, no leading zeros

Numbered collection of a minimum of one journal issue ; in printed form, volumes of more than one issue are not normally bound together by the publisher, but are frequently bound together in hardback by the purchasing library to aid preservation of the printed product. Books: Numbered collection of articles, chapters, or entries that is part of a larger, multi-volume work, either published together or serially.

3.1.1.24

Year

Year in which an article, item, issue or volume is first published in any medium

3.1.1.25

Issue date

dd-mm-yyyy;dd=1, if monthly or less frequent

The date of release by the publisher to customers of a journal issue

3.1.1.26

Collection

Science Direct Backfiles

A subset of the content of a service; a collection is a branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete group.

3.1.2

3.1.2.1

Item

Full text article, TOC, Abstract, Database record

A uniquely identifiable piece of published work that may be original or a digest or a review of other published work. PDF, Postscript and HTML formats of the same full text article (for example), will be counted as separate items.

3.1.2.2

Full-Content Unit

Journals: article
Books: Minimum requestable unit, which may be the entire book or a section thereof.
Reference Works: content unit appropriate to resource (eg dictionary definitions, encyclopedia articles, biographies, etc) Non-textual resources: file type as appropriate to resource (eg image, audio, video, etc) (ICOLC)

3.1.2.3

Article

An item of original written work published in a journal, other serial publication, or in a book. An article is complete in itself, but usually cites other relevant published works in its list of references, if it has one.

3.1.2.4

TOC (Table of Contents)

Journals: A list of all articles published in a journal issue.
Books and reference works: a list of all articles or chapters published in the book or reference work.

3.1.2.5

Abstract

A short summary of the content of an article, always including its conclusions

3.1.2.6

Article header

That subsection of an article which includes the following information: publisher; journal title, volume, issue and page numbers; copyright information; list of names

and affiliations of the authors; author organization addresses; title and abstract (where present) of the article; keywords (where present)

3.1.2.7

Full-text article

The complete text, including all references, figures and tables, of an article, plus links to any supplementary material published with it.

3.1.2.7.1

•  HTML

Article formatted in HTML so as to be readable by a web browser

3.1.2.7.2

•  PDF

Article formatted in portable document format so as to be readable via the Adobe Acrobat reader; tends to replicate online the appearance of an article as it would appear in printed page form

3.1.2.7.3

•  Postscript

Article formatted in Postscript for faithful output via printer

3.1.2.8

References

A list of works referred to in an article, giving sufficient detail to enable the identification and location of each work

3.1.2.9

Database record

An individual record in a standard format, the collection of which in a form that can be processed by a computer constitutes a database

3.1.2.10

Search

A specific intellectual query, typically equated to submitting the search form of the online service to the server (EBSCO, abridged)

3.1.2.11

Item requests

Number of items requested by users as a result of a search . User requests include viewing, downloading, emailing and printing of items, where this activity can be recorded and controlled by the server rather than the browser. Turnaways will also be counted. (See 3.1.5.4)

3.1.2.12

Successful request

For web-server logs successful requests are those with specific return codes, as defined by NCSA

3.1.2.13

Link-out

Linking from one online resource to another. The act of clicking the link and moving to a page on another site. Generally used to measure activity for library-configurable links as might be found in a link server. The domain name of the target of the link in the transaction to be recorded. (EBSCO).

3.1.2.14

Link-in

Direct access to resources on the site that are a result of the user clicking a link on another site. The domain name of the site where the link originated to be recorded. (EBSCO)

3.1.3

How user is authenticated

3.1.3.1

Username and password

No definition required

3.1.3.2

IP address

The IP address seen by the primary service-this may be the real end-user's IP or a proxy IP. This is always recorded, even if the authentication is not via IP address

IP address of the computer on which the session is conducted

3.1.3.3

Customer-authenticated user

Referring URL, Athens

User authentication is provided by a referring service that has an agreement with the online resource that allows the referring services own users access to the online resource

3.1.4

Access rights

Rights for using a vendor's online collection or database defined by law, license, or other contractual and/or co-operative agreement. (NISO)

3.1.4.1

Access granted

Yes/no

User is granted access to the online collection or database, or subsets thereof, subject to the access rights specified in the agreement with the vendor

3.1.4.2

Session

A successful request of an online service. It is one cycle of user activities that typically starts when a user connects to the service or database and ends by terminating activity that is either explicit   (by leaving the service through exit or logout) or implicit (timeout due to user inactivity) (NISO)

3.1.4.3

Timeout

Automatic termination of a session due to a period of user inactivity. The average timeout setting would be 30 minutes. If another timeout period is used this should be reported. (NISO)

3.1.4.4

Turnaway (Rejected session)

A turnaway (rejected session) is defined as an unsuccessful log-in to an electronic service due to exceeding the simultaneous user limit allowed by the licence

3.2

Session data

3.2.1

Start time

Yyyy-mm-dd-hh-mn-ss

Records the time a user's session begins (first login or IP authentication), to the nearest second, using UTC (Co-ordinated Universal Time, formerly GMT)

3.2.2

End time

Yyyy-mm-dd-hh-mn-ss

Records the time a user's session ends or timeouts, to the nearest second, using UTC (Co-ordinated Universal Time, formerly GMT)

3.2.3

Duration

Records the time a user's session lasts, to the nearest second

3.3

3.3.1

An individual or organization that pays a vendor for access to a specified range of the vendor's services and/or content and is subject to terms and conditions agreed with the vendor.

3.3.2

An individual or organization that pays a vendor in advance for access to a specified range of the vendor's services and/or content for a pre-determined period of time and subject to terms and conditions agreed with the vendor.

3.3.3

= Subscriber (see 3.3.2 above)

3.3.4

Consortium

Ohiolink

The consortium through which the institution or user obtained online access. A consortium is defined by a range of IP addresses that may be in specific groupings (e.g. institutes)

3.3.5

Consortium member

Ohio State University

A university, hospital or other institute that has obtained access for its users to online information resources as part of a consortium. A consortium member is defined by a subset of the Consortium's range of IP addresses.

3.3.6

IP address

See 3.1.4.2 above

3.3.7

User

An individual with the right to access the online resource, usually provided by their institution, and conduct a session

3.3.8

Onsite usage

Computer being used to access the online resource is within a building or on the campus of an institution (EBSCO)

3.3.9

Remote usage

Computer being used is off-campus, or away from the Institution's property, e.g. access by a user from home