COUNTER Board of Directors

Anne C. Osterman

Anne C. Osterman is Director of the Virtual Library of Virginia (VIVA), the consortium of the 72 nonprofit college and university libraries within the Commonwealth of Virginia.  She also teaches Applied Managerial Statistics through an online course for the Kogod School of Business at American University.  Anne has worked in many capacities in academic libraries, including as head of technical and access services, acquisitions librarian, and research and data services librarian.

Anne is chair of the Usus Supervisory Board and serves on the NISO SUSHI Standing Committee.  She has a Master’s degree in Statistics from American University and a Master’s degree in Library Science from the University of North Carolina at Chapel Hill.

John McDonald

John McDonald is the Director of Product Management for Analytics & Assessment for EBSCO Information Services. He leads the development of products that help libraries and librarians to better understand their users, their usage, and the value of their collections & services. Just released, EBSCO newest product, Panorama, is designed as a library-centric modern analytics platform that provides librarians with a robust tool to connect disparate user engagement and usage data with output and outcomes data enabling new insights. Prior to EBSCO, John was the Associate Dean for Collections at the University of Southern California Libraries. Prior positions include serving as Chief Information Officer and Library Director for the Claremont Colleges and as Acquisitions Librarian at Caltech. John’s professional background in higher education and library management spans more than 20 years and his research has focused on collection development and information usage behaviors, with a focus on statistical analysis of data. He was the co-editor of the fourth edition of the Encyclopedia of Library and Information Sciences. John holds a Bachelor of Science in History and a Master of Science in Library and Information Science from the University of Illinois, Urbana-Champaign. In his free time, he enjoys baseball, brewing beer, making fermented hot sauces, and entertaining his teenager and their very big and sweet dog.

Heather Loehr

Heather is the Electronic Resources Librarian and Coordinator of Library Instruction at Hanover College.

She serves as Coordinator of the Analytics Administration Team for the Private Academic Library Network of Indiana, providing support for analytics, data gathering, and reporting for a consortium of 24 small private college, university, and seminary libraries.

She holds a Master of Library Science from Indiana University – Bloomington.

Jo Lambert

Jo is Service Manager for shared analytics services, the Journal Usage Statistics Portal (JUSP) and Institutional Repository Usage Statistics (IRUS-UK) at Jisc, a UK registered charity that champions the use of digital technologies in education and research. Used primarily by Jisc member organisations in the UK, Jo has also supported the extension of JUSP and IRUS by working with organisations internationally.

With a background in information services and project and service management, Jo is interested in working alongside higher and further education communities to develop practical, evidence-based shared analytics projects and services that meet community needs and support organisations in their decision making. Jo is a member of the CC-PLUS Advisory Board, the Usus Supervisory Board and the Advisory Board of the Mellon-funded, Developing a Data Trust for Open Access eBook Usage.

Richard Gallagher

Richard Gallagher is the president and editor-in-chief of Annual Reviews, based in San Mateo, California. Since joining the organization in 2015, he has overseen the launch of new journals, launched the online publication Knowable Magazine, and helped develop the Subscribe to Open initiative for open access publishing.
Richard graduated with a doctoral degree in immunology from the University of Glasgow and was a Wellcome Trust researcher at Trinity College Dublin before moving to publishing to be editor of Immunology Today. He has held editorial and publishing at the journals Science and Nature, and at the magazine The Scientist.

Irene Barbers

Irene Barbers (Forschungszentrum Juelich, Germany)

Irene has a twenty-year record of working experience in academic libraries. She is a Qualified Librarian since 1996 and has a background in Translation Studies. In 2011, she added a Master’s degree in Library and Information Science to her educational profile.

In her current position, she serves as Head of Acquisitions at the Central Library of Forschungszentrum Juelich, one of the largest interdisciplinary research centres in Europe, and is in charge of the maintenance and development of Juelich’s proprietary ERM system.

Irene joined the Counter Executive Committee in 2015 and was a member of the Technical Sub-Group for the Development of Release 5.

Tasha Mellins-Cohen

With two decades of scholarly publishing experience across not-for-profit and commercial publishers and publishing industry bodies, and a history of volunteering with scholarly communication bodies, Tasha understands and appreciate the changing pressures on publishers, librarians, funders, researchers and research institutions.

Data and standards are essential underpinnings for our community, from the metadata standards that help optimise discoverability to the usage metrics that are one aspect of measuring impact. Tasha’s combined roles as COUNTER’s Project Director and founder of an independent consultancy business helping publishers achieve a sustainable transition to open access both rely on that pairing of data and standards.