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This is an archived version of the Code of Practice, for reference only. The current Code of Practice is Release 5.0.2.
 
 
 

The COUNTER Code of Practice for Release 5

COUNTER’s library, vendor and content provider members have contributed to the development the Code of Practice.

The Code of Practice enables publishers and vendors to produce consistent and credible usage data. This allows libraries to compare data received from different vendors and publishers, and to understand and demonstrate the value of the electronic resources to which they subscribe.

 

 
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Code of Practice
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Glossary

Appendix A: Glossary of Terms

Download Appendix A

Term Definition Examples/formats Definition
A&I database

A&I_Database

A non-full-text database that typically contains article metadata, abstracts, and subject classifications. Used by researchers to locate publications relevant to their research. PubMed, PsycInfo
A&I service A vendor or website that provides A&I databases. American Psychological Association (APA)
Abstract A short summary of an article or content item.

A detailed view of article metadata that includes the summary but not the full text. Accessing the abstract/detailed view falls into the usage category of Investigations.

Abstract and Index Database Host See A&I service. APA, EBSCOhost, ProQuest
Accepted manuscript The version of a journal article that has been accepted for publication in a journal. This version includes any pre-publication revisions, but it does not include any formatting or copyediting changes or corrections.
Access Denied User is denied access to a content item because their institution lacks a proper license or because simultaneous user limits specified in the license have been exceeded.
Access Denied: Limit_Exceeded User is denied access to a content item because the simultaneous user limit for their institution’s license would be exceeded.
Access Denied: No_License User is denied access to a content item because the user or the user’s institution does not have access rights under an agreement with the content provider.
Access_Method A COUNTER attribute indicating whether the usage related to investigations and requests was generated by a human user browsing and searching a website (Regular) or by Text and Data Mining processes (TDM). Regular, TDM
Access_Type A COUNTER attribute used to report on the nature of access control restrictions, if any, placed on the content item at the time when the content item was accessed. Controlled, OA_Gold_APC, OA_Gold_Non_APC, OA_Delayed, Other_Free_to_Read
Aggregated_Full_Content A COUNTER Host_Type for content providers who license full-text articles and possibly non-textual content (beyond bibliographic information).
Aggregated full content database A database that contains full-text articles and possibly non-textual content (beyond bibliographic information) and that is sold as a self-contained/pre-set grouping of data. Academic Search Complete
Aggregated full content database host A content host that provides access to aggregated full content databases. EBSCOhost, ProQuest
Aggregator A type of content provider that hosts content from multiple publishers, delivers content direct to customers, and is paid for this service by customers. EBSCOhost, Gale, Lexis Nexis,

ProQuest

ALPSP The Association of Learned and Professional Society Publishers is an international trade association of non-profit publishers.
APC See Article processing charge.
API Application Programming Interface.
Article An item of original written work published in a journal, other serial publication, or in a book. An article is complete, but usually cites other relevant published works in its list of references, if it has one.

A COUNTER Data_Type.

Article header See Metadata.
Article processing charges An article processing charge (APC), also known as a publication fee, is a fee which is sometimes charged to authors to make a work available open access in either an open access journal or hybrid journal. …They are the most common funding method for professionally published open access articles. [Wikipedia]
Article_Version Defined by ALPSP and NISO as a classification of the version of an Article as it goes through its publication life-cycle.

 

An element on a COUNTER Expanded Item report that identifies the version of the Article being accessed.

 

Typically COUNTER usage reporting only reflects usage of the following article versions (of the 7 versions defined by the ALPSP/NISO JAV Technical Working Group):

·      Accepted Manuscript (AM)

·      Version of Record (VoR)

·      Corrected Version of Record (CVoR)

·      Enhanced Version of Record (EVoR).

AM, VoR, CVoR, EVoR
Articles in press Full-text articles that have been accepted for publication in a journal and have been made available online to customers and that will be assigned a publication date of the current year or a future year.
Attribute Used to specify a Report Filter when customizing a Master Report.
Author(s) The person/people who wrote/created the items whose usage is being reported.
Automated search A search from a discovery layer or similar technology where multiple Databases are searched simultaneously with a single query from the user interface. The end user is not responsible for selecting which Databases are being searched. Usage of this nature is reported as Searches_Automated.

 

A Search run repeatedly (i.e. daily or weekly) by a script or automated process. Usage of this nature must not be included in COUNTER reports.

Automated search agent A script or automated process that runs a search repeatedly, usually at pre-set intervals such as daily or weekly.
Backfile See Archive. Oxford Journals Archive
Begin_Date The first date in the range for the usage represented in a COUNTER report.
Book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format.

 

A COUNTER Data Type.

Book Access Denied Access Denied activity for books, where users were denied access because simultaneous-user licenses were exceeded, or their institution did not have a license for the book.
Book chapter A subdivision of a book or of some categories of reference work; usually numbered and titled.
Book Request Book content items retrieved.
Book Section See Section_Type.
Book Segment See Section_Type.
Bulk download A single event where multiple content items are downloaded to the user’s computer.
Cache Automated system that collects items from remote servers to serve closer and more efficiently to a given population of users. Often populated by robots or modern browsers.

 

Note: Publishers take steps to prevent local caching of their content, i.e. including appropriate headers on their site to restrict caching.

Central Index Also known as a Discovery Index. A collection of locally-hosted, consistently indexed metadata and content harvested from multiple external metadata and content sources, frequently including a library’s catalog and repository metadata, and usually representing a significant portion of the library’s collection.

 

Certified Public Accountant (CPA) An accounting designation granted to accounting professionals in the United States.
Chapter A subdivision of a book or of some categories of reference work, usually numbered and titled.

 

A COUNTER Section_Type.

Chartered Accountant (CA) An international accounting designation granted to accounting professionals in many countries around the world, aside from the United States.
Citation A reference to a published or unpublished source.
Collection A subset of the content of a service. A collection is a branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete group.

 

For the COUNTER reporting is restricted to pre-set collections that are defined like databases. See Database.

 

Note: A package or bundle provided by a publisher is not considered a database or a collection.

Component A uniquely identifiable constituent part of a content item composed of more than one file (digital object). See Section 3.
Consortium A group of institutions joining together to license content. Ohiolink
Consortium member An institution that has obtained access to online information resources as part of a consortium.

 

A consortium member is defined by a subset of the consortium’s range of IP addresses or by other specific authentication details.

Ohio State University
Content host A website that provides access to content typically accessed by patrons of libraries and other research institutions.
Content item A generic term describing a unit of content accessed by a user of a content host. Typical content items include articles, books, chapters, multimedia, etc.
Content provider An organization whose function is to commission, create, collect, validate, host, distribute, and trade information in electronic form. Any publisher, the Metropolitan Museum, Magnum, JSTOR
Controlled An access type. At the time of the transaction, the content item was not open (i.e. was behind a paywall) because access is restricted to authorized users. Access of content due to a trial subscription would be considered Controlled not Other_Free_to_Read.
Copyright holder A person or a company who owns any one of the Exclusive Rights of copyright in a work.
Corrected Version of Record A version of the Version of Record of a journal article in which errors in the VoR have been corrected. The errors could be author errors, publisher errors, or other processing errors.
COUNTER compliance pending Status of a vendor who is currently not compliant but whose audit is in progress or scheduled.
COUNTER Report Validation Tool An online tool to validate COUNTER reports in JSON and tabular format.
COUNTER_SUSHI API A RESTful implementation of SUSHI automation intended to return COUNTER Release 5 reports and snippets of COUNTER usage in JSON format.
Crawler See Internet robot, crawler, spider.
Created COUNTER Element Name. The date and time the usage was prepared, in RFC3339 date-time format (yyyy-mm-ddThh:mm:ssZ).
Created by COUNTER Element Name. The name of the organization or system that created the COUNTER report.
Crossref A not-for-profit membership organization for publishers.
Customer An individual or organization that can access a specified range of the Content provider’s services and/or content and is subject to terms and conditions agreed with the Content provider.
Customer_ID The field in the COUNTER reports that indicates whose usage is being reported. May be a proprietary or standard value such as ISNI. ISNI=000000012150090X
Data harvesting Automated processes used for extracting data from websites.
Data_Repository An online database service; an archive that manages the long-term storage and preservation of digital resources and provides a catalogue for discovery and access.

 

A COUNTER host type.

Figshare
Data Types, Data_Type The field identifying type of content. COUNTER recognizes the following Data_Types:

·      Article

·      Book

·      Book Segment

·      Database

·      Dataset

·      Journal

·      Multimedia

·      Newspaper_Or_Newsletter

·      Other

·      Platform

·      Report

·      Repository Item

·      Thesis_Or_Dissertation

Database A collection of electronically stored data or unit records (facts, bibliographic data, texts) with a common user interface and software for the retrieval and manipulation of data. (NISO)

 

A COUNTER Data_Type used when reporting search activity at the database level.

Social Science Abstracts, Reaxys
Dataset See Data_Type.
Database Master Report A report that contains additional filters and breakdowns beyond those included in the standard COUNTER reports and are aggregated to the database level.
Delayed open access At the time of the transaction, the content item published in a subscription journal is free to read after an embargo period. See OA_Delayed.
Digital Object Identifier See DOI.
Discovery Layer A web-accessible interface for searching, browsing, filtering, and otherwise interacting with indexed metadata and content. The searches produce a single, relevancy-ranked results set, usually displayed as a list with links to full content, when available. Typically, discovery layers are customizable by subscribing libraries and may be personalized by individual users.

 

Discovery service

 

Discovery_Service

A pre-harvested central index coupled with fully featured discovery layer. EDS, Primo, Summon
Discovery services provider An organization that hosts a discovery service. EBSCOhost (EDS), ProQuest (Primo/Summon)
Distributed Usage Logging (DUL) A peer-to-peer channel for the secure exchange and processing of COUNTER-compliant private usage records from hosting platforms to publishers.
DNS lookups Domain Name System lookups.
DOI (digital object identifier) The digital object identifier is a means of identifying a piece of intellectual property (a creation) on a digital network, irrespective of its current location. (www.doi.org)

 

DOIs may be assigned at the title, article/chapter, or component level.

Double-click A repeated click on the same link by the same user within a period of 30 seconds.

 

COUNTER requires that double-clicks must be counted as a single click.

Double-click filtering A process to remove the potential of over-counting which could occur when a user clicks the same link multiple times. Double-click filtering applies to all metric types.
DR Database Master Report.
DR_D1 Database Search and Item Usage. A pre-set Standard View of DR showing total item investigations and requests, as well as searches.
DR_D2 Database Access Denied. A pre-set Standard View of DR showing where users were denied access because simultaneous use (concurrency) licenses were exceeded, or their institution did not have a license for the database.
DUL See Distributed Usage Logging (DUL).
eBook host A content host that provides access to eBook and reference work content. EBL, EBSCOhost, ScienceDirect
eBook, E-Book Monographic content that is published online.
EC Executive Committee.
eJournal Serial content that is published online.
eJournal host A content host that provides access to online serial publications (journals, conferences, newspapers, etc.) ScienceDirect
Element A piece of information to be reported on, displayed as a column heading (and/or in the Report Header) in a COUNTER report. Listed for each Master Report in section 4.
Embargo period The period of time before an article is moved out from behind the paywall, i.e. from Controlled to OA_Delayed.
End_Date The last date in the range for the usage represented in a COUNTER report.

 

Enhanced Version of Record A version of the Version of Record of a journal article that has been updated or enhanced by the provision of supplementary material. For example, multimedia objects such as audio clips and applets; additional XML-tagged sections, tables, or figures or raw data.
e-Resources Electronic resources.
Error_No A unique numeric code included as part of a COUNTER SUSHI exception that identifies the type of error that applies to a report.
Exception An optional element that may be included within a COUNTER report indicating some difference between the usage that was requested and the usage that is being presented in the report. An exception includes the following elements:

 

·      Error_No

·      Exception_Description

·      and the data itself.

3040: Partial Data Returned (request was for 2016-01-01 to 2016-12-31, but usage is only available to 2016-08-30).
Exclude_Monthly_Details Reporting_Period_Total column without month-by-month breakdowns.
Federated search A federated search application that allows users to simultaneously search multiple databases hosted by the same or different vendors with a single query from a single user interface. The end user is not responsible for selecting the database being searched. See Appendix G. MetaLib, EBSCOhost Connection
Filter See Report filter.
Format A COUNTER Element Name used to identify the format of the content. Reserved values include: HTML, PDF, Other.
Full-text database A database that consists of full-text articles or other non-textual content beyond bibliographic information and that is sold as a self-contained/pre-set grouping of data.
Full-text article The complete text—including all references, figures, and tables—of an article, plus links to any supplementary material published with it.
GDPR General Data Protection Regulation.
GET/status COUNTER_SUSHI API path. Returns the current status of the COUNTER_SUSHI API service.
GET/reports COUNTER_SUSHI API path. Returns a list of reports supported by the COUNTER_SUSHI API service.
GET/members COUNTER_SUSHI API path.  Returns the list of consortium members or sites for multi-site customers.
Gold Open Access See OA_Gold.
Host See Content host. Ingenta, Semantico, SpringerLink
Host Site See Content host.
Host types A categorization of Content Hosts used by COUNTER to facilitate implementation of the Code of Practice. The Code of Practice identifies the Host types that apply to the various artefacts in the Code of Practice, allowing a Content Host to quickly identify the areas of the Code of Practice to implement by identifying the Host Types categories that apply to them. ·

  • E-Journal
  • eBook
  • Multimedia
  • Aggregated Full Content
  • A&I Database
  • Discovery Service
  • Repository
  • Data Repository
  • Scholarly Collaboration Network
Host UI, host-site UI User interface that an end-user would use to access content on the Content host.
HTTP HyperText Transfer Protocol.
Hybrid publication A publication that is available via a subscription license but also contains articles available as Gold Open Access.
Institution The organization for which usage is being reported.
Institution_ID A unique identifier for an institution. In COUNTER reports the Institution_ID is presented as a combination of the identifier type and its value. Proprietary identifiers that identify the content platform can be used. isni=000000012150090X

 

ebscohost=s12345

Institution_Name The field in the COUNTER reports that indicates the name of the institution.
Institutional identifier See Institution_ID.
Intermediary See Content provider.
Internet robot, crawler, spider Any automated program or script that visits websites and systematically retrieves information from them, often to provide indexes for search engines. See Appendix I.
Investigation A category of COUNTER metric types that represent a user accessing information related to a content item (i.e. an abstract or detailed descriptive metadata of an article) or a content item itself (i.e. full text of an article).
IP Internet Protocol.
IP address Internet protocol (IP) address of the computer on which the session is conducted. May be used by content providers as a means of authentication and authorization and for identifying the institution a user is affiliated with.

 

The identifying network address (typically four 8-bit numbers: aaa.bbb.cc.dd) of the user’s computer or proxy.

IR Item Master Report.
IR_A1 Journal Article Requests. A pre-set Standard View of IR showing total item requests for journal articles.
IR_M1 Multimedia Item Requests. A pre-set Standard View of IR showing total item requests for multimedia items.
ISBN (International Standard Book Number) A unique 13-digit number used to identify a book.
ISIL International Standard Identifier for Libraries and Related Organizations – https://english.slks.dk/work-areas/libraries/library-standards/isil/
ISNI (International Standard Name Identifier) A unique number used to identify authors, contributors, and distributors of creative works, including researchers, inventors, writers, artists, visual creators, performers, producers, publishers, aggregators, etc.

COUNTER defines ISNI as an optional identifier for an institution.

ISO International Organization for Standardization.
ISSN (International Standard Serial Number) A unique 8-digit number used to identify a print or electronic periodical publication. A periodical published in both print and electronic form may have two ISSNs, a print ISSN and an electronic ISSN.
Issue A collection of journal articles that share a specific issue number and are presented as an identifiable unit online and/or as a physically bound and covered set of numbered pages in print.
Issue date The date of release by the publisher to customers of a journal issue.

 

When used for COUNTER YOP (year of publication) reporting, the issue date of the print should be used when print and online issue dates differ.

Item Collective term for content that is reported at a high level of granularity, e.g. a full-text article (original or a review of other published work), an abstract or digest of a full-text article, a sectional HTML page, supplementary material associated with a full-text article (e.g. a supplementary data set), or non-textual resources such as an image, a video, audio, a dataset, a piece of code, or a chemical structure or reaction. Full text article, TOC, Abstract, Database record, Dataset, Thesis
Item Master Report A COUNTER report that provides usage data at the item or item-component level.
Item Reports A series of COUNTER reports that provide usage data at the item or item-component level.
Javascript Object Notation See JSON.
Journal A serial that is a branded and continually growing collection of original articles within a particular discipline.

 

A COUNTER data type.

Tetrahedron Letters
Journal DOI See DOI.
Journal Reports See Title Reports.
Journal Requests Journal content items retrieved.
JQuery A JavaScript library.
License A contract or agreement that provides an organization or individual (licensee) with the right to access certain content.
Limit_Exceeded A COUNTER Metric_Type. User is denied access to a content item because the simultaneous user limit for their institution’s license would be exceeded.
Linking_ISSN International Standard Serial Number that links together the ISSNs assigned to all instances of a serial publication in the format nnnn-nnn[nX] (JSON reports only).
Log file analysis A method of collecting usage data in which the web server records all of its transactions.
Master Reports Reports that contain additional filters and breakdowns beyond those included in the standard COUNTER reports.
Metadata A series of textual elements that describes a content item but does not include the item itself. For example, metadata for a journal article would typically include publisher, journal title, volume, issue, page numbers, copyright information, a list of names and affiliations of the authors, author organization addresses, the article title and an abstract of the article, and keywords or other subject classifications.
Metadata provider An organization, such as a publisher, that provides descriptive article/item-level metadata to an online search service.
Metric Types, Metric_Types An attribute of COUNTER usage that identifies the nature of the usage activity. See Sections 4.1.3; 4.2.3; 4.3.3; 4.4.3. Total_Requests

Searches_Regular

Limit_Exceeded

 

Unique_Title_Requests

Monograph Text See Book.
Multimedia Non-textual media such as images, audio, and video.
Multimedia collection

 

Multmedia_Collection

A grouping of multimedia items that are hosted and searched as a single unit and behave like a database.

 

A COUNTER host type.

 

See also Database.

Multimedia host A content host that provides access to multimedia content.
Multimedia item An item of non-textual media content such as an image or streaming or downloadable audio or video files. (Does not include thumbnails or descriptive text/metadata.)
NISO The National Information Standards Organization is a United States non-profit standards organization that develops, maintains and publishes technical standards related to publishing, bibliographic and library applications. [Wikipedia]
Namespace A term primarily used in programming languages where the same name may be used for different objects. It is created to group together those names that might be repeated elsewhere within the same or interlinked programs, objects and elements.

For example, an XML namespace consists of element types and attribute names. Each of the names within that namespace is only related/linked to that namespace. The name is uniquely identified by the namespace identifier ahead of the name. For example, Namespace1_ John and Namespace2_John are same names but within different namespaces.

 

Newspaper or Newsletter Textual content published serially in a newspaper or newsletter.
No_License A COUNTER Metric_Type. User is denied access to a content item because the user or the user’s institution does not have access rights under an agreement with the vendor.
OA See Open access.
OA_Delayed A COUNTER Access_Type.

At the time of the transaction, the content item was available as open access because publisher’s embargo period had expired (delayed open access).

OA_Gold A COUNTER Access_Type. At the time of the transaction, the content item was immediately and permanently available as open access because an APC (article processing charge) has been paid. Content items may be in hybrid publication or fully open access publication.

 

Note that content items offered as delayed open access (open after an embargo period) would be classified as OA_Delayed.

OCLC OCLC (Online Computer Library Center). An American non-profit cooperative organization “dedicated to the public purposes of furthering access to the world’s information and reducing information costs”. It was founded in 1967 as the Ohio College Library Center. [Wikipedia]
Online_ISSN A COUNTER identifier for the ISSN assigned to the online manifestation of a serial work.

 

See also ISSN.

1533-4406
Open access Open Access (OA) refers to online research outputs that are free of all restrictions on access (e.g. access tolls) and free of many restrictions on use (e.g. certain copyright and license restrictions). Open access can be applied to all forms of published research output, including peer-reviewed and non-peer-reviewed academic journal articles, conference papers, theses, book chapters, and monographs. [Wikipedia]
ORCID An international standard identifier for individuals (i.e. authors) to use with their name as they engage in research, scholarship, and innovation activities.

 

A COUNTER identifier for item contributors.

 

See .http://orcid.org.

Other A content item or section that cannot be classified by any of the other data types.
Other_Free_to_Read A COUNTER Access_Type. At the time of the transaction, the content item was freely available for reading for reasons such as promotions. This also covers all journals where all articles are free to all users because the journal is funded through advertising.
Page tag Page-tagging is a method of collecting usage data that uses, for example, JavaScript on each page to notify a third-party server when a page is rendered by a web-browser.
Parent In COUNTER Item Reports the parent is the publication an item is part of. For a journal article, the parent is the journal, and for a book chapter it is the book.
Paywall A term used to describe the fact that a user attempting to access a content item must be authorized by license or must pay a fee before the content can be accessed.
PDF Portable Document Format, file formatted for the Adobe Acrobat reader. Items such as full-text articles or journals published in PDF format tend to replicate the printed page in appearance.
PHP Hypertext Preprocessor is a server-side scripting language designed for web development. The PHP reference implementation is now produced by The PHP Group. [Wikipedia]
Platform An interface from an aggregator, publisher, or other online service that delivers the content to the user and that counts and provides the COUNTER usage reports. Wiley Online Library, HighWire
Platform Master Report A Report that contains additional filters and breakdowns beyond those included in the standard COUNTER reports, and which are aggregated to the platform level.
Platform Reports A series of COUNTER reports that provide usage aggregated to the platform level.
Platform search Search conducted by users of a Platform.
Platform usage Activity across all metrics for entire platforms.
PR Platform Master Report.
PR_P1 Platform Usage. A pre-set Standard View of PR showing total and unique item requests, as well as platform searches.
Print_ISSN A COUNTER identifier for the ISSN assigned to the print manifestation of a work.

 

See also ISSN.

0028-4793
Proprietary Identifier See Proprietary_ID.
Proprietary_ID A COUNTER identifier for a unique identifier given by publishers and other content providers to a product or collection of products.
Provider ID A unique identifier for a content provider and used by discovery services and other content sites to track usage for content items provided by that provider.
Publication Date, Publication_Date An optional field in COUNTER item reports and Provider Discovery Reports.

The date of release by the publisher to customers of a content item.

Publisher An organization whose function is to commission, create, collect, validate, host, distribute and trade information online and/or in printed form. Sage, Cambridge University Press
Publisher_ID A COUNTER identifier for a publisher’s unique identifier. In COUNTER reports the publisher ID is presented as a combination of identifier type and value.
R4 Release 4.
R5 Release 5.
Reference work An authoritative source of information about a subject used to find quick answers to questions. The content may be stable or updated over time.  

Dictionary, encyclopedia, directory, manual, guide, atlas, bibliography, index

References A list of works referred to in an article or chapter with sufficient detail to enable the identification and location of each work.
Registry of compliance The COUNTER register of content providers compliant with the COUNTER Code of Practice.
Regular A COUNTER Access_Method. Indicates that usage was generated by a human user browsing/searching a website, rather than by text and data mining processes.
Regular search A search conducted by a user on a host where the user is in control over which databases can be searched.
Release Version of the COUNTER Code of Practice.
Report Attribute, Report_Attributes A series of zero or more report attributes applied to the report. Typically, a report attribute affects how the usage is presented, but does not change the totals. Exclude_Report_Header;

Attributes_To_Show=Access_Type|YOP

Report filters In COUNTER reports the report filter can be used to limit the usage returned. Data_Type=journal
Report_ID The alphanumeric identifier of a specific report Standard View.  

DR_D1: Database Search and Item Usage.

TR_J3, Journal Usage by Access Type

 

 

Report item attributes A series of elements that describe the nature of usage for an item and may include Access_Type, YOP, etc.
Report name

Report_Name

The name of a COUNTER report. Journal Title Report 1
Report validation tool See COUNTER Report Validation Tool.
Reporting period, Reporting_Period The total time period covered in a usage report.
Repository A host who provides access to an institution’s research output. Includes subject repositories, institution, department, etc. Cranfield CERES
Repository item A content item hosted in a repository, including one that consists of one or more digital objects such as text files, audio, video or data, described by associated metadata.
Request A category of COUNTER Metric Types that represents a user accessing content (i.e. full text of an article). Total_Item_Requests
Requestor ID A system-generated hash identifier that uniquely identifies a requestor session.
Required reports The COUNTER reports that Host_Types are required to provide.
Research data Data that supports research findings and may include databases, spreadsheets, tables, raw transaction logs, etc.
RESTful COUNTER_SUSHI API A RESTful implementation of SUSHI automation intended to return COUNTER Release 5 reports and snippets of COUNTER usage in JSON format.
Return code Defined and maintained by W3C (http://www.w3.org/Protocols/HTTP/HTRESP.html).
Robot See Internet robot, crawler, spider.
Scholarly Collaboration Network A service used by researchers to share information about their work. Mendeley, Reddit/Science
Scholarly Collaboration Network data aggregator A host who provides access to metrics on communications and interactions on scholarly collaboration networks. Altmetric.com
Screen scraping The action of using a computer program to copy data from a website.
Search A user-driven intellectual query, typically equated to submitting the search form of the online service to the server.
Search engine A service that allows users to search for content via the World Wide Web.
Searches_Regular A COUNTER Metric Type used to report on searches conducted by a user on a host where the user is in control over which databases can be searched.

 

Note: If a search is conducted across multiple databases, each database searched can count that search.

 

See also Regular Search.

Searches_Automated A COUNTER Metric Type used to report searches conducted through a discovery service or by an automated search agent.

 

See also Automated Search.

Searches_Federated A COUNTER Metric Type used to report searches conducted through a federated search service. See Appendix G.

 

See also Federated search.

Searches_Platform A COUNTER Metric Type used to report searches conducted on a platform.

 

Note: Searches conducted against multiple databases on the platform will only be counted once.

Section The first level of subdivision of a book or reference work. Chapter, entry
Section Types, Section_Type A COUNTER attribute that identifies the type of section that was accessed by the user. Article, book, chapter
Serial A publication in any medium issued in successive parts bearing numerical or chronological designations and intended to be continued indefinitely. This definition includes periodicals, newspapers, and annuals (reports, yearbooks, monographic series). (NISO)
Server-side scripting language Server-side scripting is a technique used in web development which involves employing scripts on a web server which produce a response customized for each user’s request to the website. The alternative is for the web server itself to deliver a static web page. [Wikipedia]
Service See Content host. ScienceDirect, Academic Universe
Session A successful request of an online service. A single user connects to the service or database and ends by terminating activity that is either explicit (by leaving the service through exit or logout) or implicit (timeout due to user inactivity). (NISO)
Session cookie A data file that a web server can place on a browser to track activity by a user and attribute that usage to a session.
Session ID A unique identifier for a single user session or, in case of a double-click, multiple clicks on the same link within 30 seconds of each other.
Sites See Hosts.
Spider See Internet robot, crawler, spider.
Standard View A pre-defined version of a Master report, designed to meet the most common needs. Book Requests (Excluding OA_Gold)

Journal Article Requests

 

Standardized Usage Statistics Harvesting Initiative See SUSHI.
SUSHI An international standard (Z39-93) that describes a method for automating the harvesting of reports.

 

COUNTER_SUSHI is an implementation of this standard for harvesting COUNTER reports.

 

COUNTER compliance requires content hosts to implement COUNTER_SUSHI.

TAB Separated Value See TSV.
TDM Text and data mining (TDM) is a computational process whereby text or datasets are crawled by software that recognizes entities, relationships, and actions. (STM Publishers)

 

An Access_Method in a COUNTER report used to separate regular usage from usage that represents access to content for the purposes of text and data mining.

Text and data mining See TDM.
Thesis_Or_Dissertation A COUNTER data type.

 

Dissertation: a long essay on a particular subject, especially one written as a requirement for the Doctor of Philosophy degree.

 

Thesis: a long essay or dissertation involving personal research, written by a candidate for a college degree.

 

Title The name of a book, journal, or reference work.
Title Master Report A report that contains additional filters and breakdowns beyond those included in the standard COUNTER reports and are aggregated to publication title level rather than towards individual articles/chapters.
Title Reports A series of COUNTER reports where usage is aggregated to the publication title level.
TLS (HTTPS) Transport Layer Security (TLS) protocol, Hypertext Transfer Protocol Secure (HTTPS) protocol.
Total_Items_Investigations A COUNTER Metric_Type that represents the number of times users accessed the content (i.e. full text) of an item, or information describing that item (i.e. an abstract).
Total_Item_Requests A COUNTER Metric_Type that represents the number of times users requested the full content (i.e. full text) of an item. Requests may take the form of viewing, downloading, emailing, or printing content, provided such actions can be tracked by the content provider’s server.
TR Title Report.
TR_B1 Book Requests (Excluding “OA_Gold”). A pre-set book filter of TR showing full text activity for all content which is not Gold Open Access.

Numbers between sites will vary based on whether the content is delivered as a complete book or by chapter.

TR_B2 Book Access Denied. A pre-set book filter of TR showing where users were denied access because simultaneous use (concurrency) licenses were exceeded, or their institution did not have a license for the database.
TR_B3 Book Usage by Access Type. A pre-set book filter of TR showing all applicable metric types broken down by Access_Type.
TR_J1 Journal Requests (Excluding OA_Gold). A pre-set journal filter of TR showing full text activity for all content which is not Gold Open Access.
TR_J2 Journal Accessed Denied. A pre-set journal filter of TR showing all applicable metric types broken down by Access_Type.
TR_J3 Journal Usage by Access Type. A pre-set journal filter of TR showing all applicable metric types broken down by Access_Type.
TR_J4 Journal Requests by YOP (excluding OA_Gold). A pre-set journal filter of TR breaking down the full text usage of non-Gold Open Access content by year of publication (YOP).
Transaction A usage event.
TSV Tab Separated Values.
Turnaway See Access denied.
Unique item Matchless content item.
Unique_Item_Investigations A COUNTER Metric Type that represents the number of unique Content Items investigated in a user-session.
Unique_Item_ Requests A COUNTER Metric Type that represents the number of unique content items requested in a user-session. Examples of items are articles, book chapters, and multimedia files.
Unique title Matchless book title.
Unique_Title_ Investigations A COUNTER Metric Type that represents the number of unique titles investigated in a user-session. Examples of titles are journals and books.
Unique_Title_Requests A COUNTER Metric Type that represents the number of unique titles requested in a user session. Examples of titles are journals and books.
URI In information technology, a Uniform Resource Identifier (URI) is a string of characters used to identify a resource. Such identification enables interaction with representations of the resource over a network, typically the World Wide Web, using specific protocols. [Wikipedia]

 

An optional element on a COUNTER report used to identify the item for which usage is being reported.

URL Uniform Resource Locator. The address of a World Wide Web page.
URN Uniform Resource Name, which identifies a resource by name in a particular namespace.
Usage attributes Fields or elements used to classify or qualify COUNTER usage for analysis. Access_Type

Access_Method

YOP

User A person who accesses the online resource.
User agent An identifier that is part of the HTTP/S protocol that identifies the software (i.e. browser) being used to access the site. May be used by robots to identify themselves.
User cookie A small piece of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing.
User session See Session.
UTF-8 UTF-8 is a variable width character encoding capable of encoding all 1,112,064 valid code points in Unicode using one to four 8-bit bytes. The encoding is defined by the Unicode Standard, and was originally designed by Ken Thompson and Rob Pike. The name is derived from Unicode Transformation Format – 8-bit. [Wikipedia]
Vendor A publisher or other online information provider who delivers licensed content to the customer and with whom the customer has a contractual relationship. Taylor & Francis, EBSCO
Version of Record A fixed version of a journal article that has been made available by any organization that acts as a publisher that formally and exclusively declares the article “published”.
W3C The World Wide Web Consortium is the main international standards organization for the World Wide Web. [Wikipedia]
XML  eXtensible Markup Language.
Year of Publication See YOP.
YOP Calendar year in which an article, item, issue, or volume is published.

 

For the COUNTER_YOP attribute, use the year of publication for the print when it differs from the online.

Z39.50 An international standard protocol created by NISO for search. A Z39.50 client can search any Z39.50-compatible online service. Often used by federated search services to facilitate searching content at other sites.

 

 

Sections and Appendices »

Sections

Foreword Abstract Conventions 1.0 Introduction 2.0 Overview 3.0 Technical Specifications for COUNTER Reports 4.0 COUNTER reports 5.0 Delivery of COUNTER Reports 6.0 Logging Usage 7.0 Processing Rules for Underlying COUNTER Reporting Data 8.0 SUSHI for Automated Report Harvesting 9.0 Audit 10.0 Other Compliance Topics 11.0 Extending the Code of Practice 12.0 Continuous Maintenance 13.0 Transitioning from Previous Releases or to New Reporting Services 14.0 Change History

Appendices

7.0 Processing Rules for Underlying COUNTER Reporting Data

Usage data collected by content providers for the usage reports to be sent to customers should meet the basic requirement that only intended usage is recorded and that all requests that are not intended by the user A person who accesses the online resourceare removed.

Because the way usage records are generated can differ across platforms, it is impractical to describe all the possible filters Limits or restrictions placed on the usage to be included in a COUNTER report usually expressed as a name-value pair, i.e. “Access_Type=Controlled”and techniques used to clean up the data. This Code of Practice, therefore, specifies only the requirements to be met by the data to be used for building the usage reports.

7.1 Return Codes

Only successful and valid requests MUST be counted. For web server log files successful requests are those with specific W3C Status Codes, codes (200 and 304). The standards for return codes are defined and maintained by W3C (http://www.w3.org/Protocols/HTTP/HTRESP.html). If key events are used, their definition MUST match the W3C standards. (For more information see The Friendly Guide to Release 5: Technical Notes for Content Providers.)

7.2 Double-Click Repeated click on the same link by the same user A person who accesses the online resourcewithin a period of 30 seconds. COUNTER requires that that double-clicks that occur in an interval of 30 seconds or less must be removed.Filtering

The intent of double-click Repeated click on the same link by the same user A person who accesses the online resourcewithin a period of 30 seconds. COUNTER requires that that double-clicks that occur in an interval of 30 seconds or less must be removed.filtering is to remove the potential of over-counting which could occur when a user A person who accesses the online resourceclicks the same link multiple times, typically due to a slow internet connection. Double-click filtering applies to Total_Item_Investigations, Total_Item_Requests, No_License and Limit_Exceeded. See Sections 7.3 and 7.4 below for information about counting unique items and titles. The double-click Repeated click on the same link by the same user A person who accesses the online resourcewithin a period of 30 seconds. COUNTER requires that that double-clicks that occur in an interval of 30 seconds or less must be removed.filtering rule is as follows:

Double-clicks, i.e. two clicks in succession, on a link by the same user A person who accesses the online resourcewithin a 30-second period MUST be counted as one action. For the purposes of COUNTER, the time window for a double-click Repeated click on the same link by the same user A person who accesses the online resourcewithin a period of 30 seconds. COUNTER requires that that double-clicks that occur in an interval of 30 seconds or less must be removed.on any page is set at a maximum of 30 seconds between the first and second mouse clicks. For example, a click at 10:01:00 and a second click at 10:01:29 would be considered a double-click (one action); a click at 10:01:00 and a second click at 10:01:35 would count as two separate single clicks (two actions).

A double-click Repeated click on the same link by the same user A person who accesses the online resourcewithin a period of 30 seconds. COUNTER requires that that double-clicks that occur in an interval of 30 seconds or less must be removed.may be triggered by a mouse-click or by pressing a refresh or back button. When two actions are made for the same URL within 30 seconds the first request A category of COUNTER “Metric Type” that represent a user A person who accesses the online resourceaccessing content (i.e. full text of an “Article”)MUST be removed and the second retained.

Any additional requests for the same URL within 30 seconds (between clicks) MUST be treated identically: always remove the first and retain the second.

There are different ways to track whether two requests for the same URL are from the same user A person who accesses the online resourceand session. These options are listed in order of increasing reliability, with Option 4 being the most reliable.

  1. If the user A person who accesses the online resourceis authenticated only through an IP address, that IP address Internet Protocol (IP) address of the computer on which the session is conducted and may be used by content providers as a means of authentication and authorization and for identifying the institution a user is affiliated with. The identifying network address (typically four 8-bit numbers, aaa.bbb.cc.dd) of the user's computer or proxy.combined with the browser’s user-agent (logged in the HTTP header) MUST be used to trace double-clicks. Where you have multiple users on a single IP address Internet Protocol (IP) address of the computer on which the session is conducted and may be used by content providers as a means of authentication and authorization and for identifying the institution a user is affiliated with. The identifying network address (typically four 8-bit numbers, aaa.bbb.cc.dd) of the user's computer or proxy.with the same browser user-agent, this can occasionally lead to separate clicks from different users being logged as a double click from one user. This will only happen if the multiple users are clicking on exactly the same content within a few seconds of each other.
  2. When a session cookie A data file that a web server can set to a browser to track activity by that browser and attribute that usage to a session.is implemented and logged, the session cookie A data file that a web server can set to a browser to track activity by that browser and attribute that usage to a session.MUST be used to trace double-clicks.
  3. When a user A person who accesses the online resourcecookie is available and logged, the user A person who accesses the online resourcecookie MUST be used to trace double-clicks.
  4. When an individual has logged in with their own profile, their username MUST be used to trace double-clicks.

7.3 Counting Unique Items

Some COUNTER Metric_Types count the number of unique items that had a certain activity, such as a Unique_Item_Requests or Unique_Item_Investigations.

For the purpose of COUNTER metrics, an item Collective term for content which is reported at a high level of granularity, e.g. “Full Text Article” (original or a review of other published work); an “Abstract” or digest of a “Full Text Article”; a sectional HTML Article formatted in HTML so as to be readable by a web browser Hypertext Markup Language. A form of text markup readable by web browserspage; supplementary material associated with a “Full Text Article” (e.g. a supplementary data set), or non-textual resources, such as an image, a video, audio, dataset, piece of code, chemical structure or reaction.is the typical unit of content being accessed by users, such as articles, book chapters, book sections, whole books (if delivered as a single file), and multimedia Non-textual media such as images, audio and video.content. The item Collective term for content which is reported at a high level of granularity, e.g. “Full Text Article” (original or a review of other published work); an “Abstract” or digest of a “Full Text Article”; a sectional HTML Article formatted in HTML so as to be readable by a web browser Hypertext Markup Language. A form of text markup readable by web browserspage; supplementary material associated with a “Full Text Article” (e.g. a supplementary data set), or non-textual resources, such as an image, a video, audio, dataset, piece of code, chemical structure or reaction.MUST be identified using the unique ID which identifies the work (e.g. chapter or article) regardless of format (e.g. PDF, HTML, or EPUB). If no item-level identifier is available, then use the item Collective term for content which is reported at a high level of granularity, e.g. “Full Text Article” (original or a review of other published work); an “Abstract” or digest of a “Full Text Article”; a sectional HTML Article formatted in HTML so as to be readable by a web browser Hypertext Markup Language. A form of text markup readable by web browserspage; supplementary material associated with a “Full Text Article” (e.g. a supplementary data set), or non-textual resources, such as an image, a video, audio, dataset, piece of code, chemical structure or reaction.name in combination with the identifier of the parent In COUNTER “Item Reports” the “Parent” is the publication an item Collective term for content which is reported at a high level of granularity, e.g. “Full Text Article” (original or a review of other published work); an “Abstract” or digest of a “Full Text Article”; a sectional HTML Article formatted in HTML so as to be readable by a web browser Hypertext Markup Language. A form of text markup readable by web browserspage; supplementary material associated with a “Full Text Article” (e.g. a supplementary data set), or non-textual resources, such as an image, a video, audio, dataset, piece of code, chemical structure or reaction.is part of i.e. for a “Journal Article”, the “Parent” is the “Journal”; and for a “Book Chapter”, the “Parent” is the “Book”.item (i.e. the article An item of original written work published in a “Journal”, other serial publication, or in a “Book”. An “Article” is complete, but usually cites other relevant published works in its list of “References”, if it has one. A COUNTER “Data_Type” used to identify and filter usage of content defined as “Articles”.title + ISSN of the journal, or chapter A subdivision of a “Book” or of some categories of “Reference Work”; usually numbered and titled. A COUNTER “Section_Type”.name + ISBN of the book).

The rules for calculating the unique item Collective term for content which is reported at a high level of granularity, e.g. “Full Text Article” (original or a review of other published work); an “Abstract” or digest of a “Full Text Article”; a sectional HTML Article formatted in HTML so as to be readable by a web browser Hypertext Markup Language. A form of text markup readable by web browserspage; supplementary material associated with a “Full Text Article” (e.g. a supplementary data set), or non-textual resources, such as an image, a video, audio, dataset, piece of code, chemical structure or reaction.counts are as follows:

If multiple transactions qualifying for the Metric_Type in question represent the same item Collective term for content which is reported at a high level of granularity, e.g. “Full Text Article” (original or a review of other published work); an “Abstract” or digest of a “Full Text Article”; a sectional HTML Article formatted in HTML so as to be readable by a web browser Hypertext Markup Language. A form of text markup readable by web browserspage; supplementary material associated with a “Full Text Article” (e.g. a supplementary data set), or non-textual resources, such as an image, a video, audio, dataset, piece of code, chemical structure or reaction.and occur in the same user-sessions, only one unique activity MUST be counted for that item.

A user A person who accesses the online resourcesession is defined any of the following ways: by a logged session A successful “Request” of an online service. It starts when a user connects to the service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)or “Database” and ends by terminating activity that is either explicit (by leaving the service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)through exit or logout) or implicit (timeout due to user inactivity). (NISO)ID + transaction date, by a logged user A person who accesses the online resourceID (if users log in with personal accounts) + transaction date + hour of day (day is divided into 24 one-hour slices), by a logged user A person who accesses the online resourcecookie + transaction date + hour of day, or by a combination of IP address + user agent + transaction date + hour of day.

To allow for simplicity in calculating session A successful “Request” of an online service. It starts when a user connects to the service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)or “Database” and ends by terminating activity that is either explicit (by leaving the service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)through exit or logout) or implicit (timeout due to user inactivity). (NISO)IDs, when a session ID A unique identifier that identifies a unique user A person who accesses the online resourcesession and is used to group usage events for double-click; “Unique_Item” and “Unique_Title” filtersis not explicitly tracked, the day will be divided into 24 one-hour slices and a surrogate session ID A unique identifier that identifies a unique user A person who accesses the online resourcesession and is used to group usage events for double-click; “Unique_Item” and “Unique_Title” filterswill be generated by combining the transaction A usage event.date + hour time slice + one of the following: user ID, cookie ID, or IP address + user agent. For example, consider the following transaction:

  • Transaction date/time: 2017-06-15 13:35
  • IP address: 192.1.1.168
  • User agent: Mozilla/5.0
  • Generated session A successful “Request” of an online service. It starts when a user connects to the service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)or “Database” and ends by terminating activity that is either explicit (by leaving the service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)through exit or logout) or implicit (timeout due to user inactivity). (NISO)ID: 192.1.1.168|Mozilla/5.0|2017-06-15|13

The above replacement for a session ID A unique identifier that identifies a unique user A person who accesses the online resourcesession and is used to group usage events for double-click; “Unique_Item” and “Unique_Title” filtersdoes not provide an exact analogy to a session. However, statistical studies show that the result of using such a surrogate for a session ID A unique identifier that identifies a unique user A person who accesses the online resourcesession and is used to group usage events for double-click; “Unique_Item” and “Unique_Title” filtersresults in unique counts are within 1–2 % of unique counts generated with actual sessions.

7.4 Counting Unique Titles

Some COUNTER Metric_Types count the number of unique titles that had a certain activity, such as a Unique_Title_Requests or Unique_Title_Investigations.

For the purpose of COUNTER metrics, a title represents the parent In COUNTER “Item Reports” the “Parent” is the publication an item Collective term for content which is reported at a high level of granularity, e.g. “Full Text Article” (original or a review of other published work); an “Abstract” or digest of a “Full Text Article”; a sectional HTML Article formatted in HTML so as to be readable by a web browser Hypertext Markup Language. A form of text markup readable by web browserspage; supplementary material associated with a “Full Text Article” (e.g. a supplementary data set), or non-textual resources, such as an image, a video, audio, dataset, piece of code, chemical structure or reaction.is part of i.e. for a “Journal Article”, the “Parent” is the “Journal”; and for a “Book Chapter”, the “Parent” is the “Book”.work that the item Collective term for content which is reported at a high level of granularity, e.g. “Full Text Article” (original or a review of other published work); an “Abstract” or digest of a “Full Text Article”; a sectional HTML Article formatted in HTML so as to be readable by a web browser Hypertext Markup Language. A form of text markup readable by web browserspage; supplementary material associated with a “Full Text Article” (e.g. a supplementary data set), or non-textual resources, such as an image, a video, audio, dataset, piece of code, chemical structure or reaction.is part of. When the item Collective term for content which is reported at a high level of granularity, e.g. “Full Text Article” (original or a review of other published work); an “Abstract” or digest of a “Full Text Article”; a sectional HTML Article formatted in HTML so as to be readable by a web browser Hypertext Markup Language. A form of text markup readable by web browserspage; supplementary material associated with a “Full Text Article” (e.g. a supplementary data set), or non-textual resources, such as an image, a video, audio, dataset, piece of code, chemical structure or reaction.is a chapter A subdivision of a “Book” or of some categories of “Reference Work”; usually numbered and titled. A COUNTER “Section_Type”.or section, the title is the book. The title MUST be identified using a unique identifier (e.g. an ISBN The International Standard Book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.Number (ISBN) is a unique 13-digit number used to identify a “Book”.for a book) regardless of format (e.g. PDF or HTML).

The rules for calculating the unique title counts are as follows:

If multiple transactions qualifying for the Metric_Type in question represent the same title and occur in the same user-session only one unique activity MUST be counted for that title.

A user A person who accesses the online resourcesession is defined any of the following ways: by a logged session A successful “Request” of an online service. It starts when a user connects to the service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)or “Database” and ends by terminating activity that is either explicit (by leaving the service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)through exit or logout) or implicit (timeout due to user inactivity). (NISO)ID + transaction date, by a logged user A person who accesses the online resourceID (if users log in with personal accounts) + transaction date + hour of day (day is divided into 24 one-hour slices), by a logged user A person who accesses the online resourcecookie + transaction date + hour of day, or by a combination of IP address + user agent + transaction date + hour of day.

To allow for simplicity in calculating session A successful “Request” of an online service. It starts when a user connects to the service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)or “Database” and ends by terminating activity that is either explicit (by leaving the service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)through exit or logout) or implicit (timeout due to user inactivity). (NISO)IDs, when a session ID A unique identifier that identifies a unique user A person who accesses the online resourcesession and is used to group usage events for double-click; “Unique_Item” and “Unique_Title” filtersis not explicitly tracked, the day will be divided into 24 one-hour slices and a surrogate session ID A unique identifier that identifies a unique user A person who accesses the online resourcesession and is used to group usage events for double-click; “Unique_Item” and “Unique_Title” filterswill be generated by combining the transaction A usage event.date + hour time slice + one of the following: user ID, cookie ID, or IP address + user agent. For example, consider the following transaction:

  • Transaction date/time: 2017-06-15 13:35
  • IP address: 192.1.1.168
  • User agent: Mozilla/5.0
  • Generated session A successful “Request” of an online service. It starts when a user connects to the service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)or “Database” and ends by terminating activity that is either explicit (by leaving the service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)through exit or logout) or implicit (timeout due to user inactivity). (NISO)ID: 192.1.1.168|Mozilla/5.0|2017-06-15|13

The above replacement for a session ID A unique identifier that identifies a unique user A person who accesses the online resourcesession and is used to group usage events for double-click; “Unique_Item” and “Unique_Title” filtersdoes not provide an exact analogy to a session. However, statistical studies show that the result of using such a surrogate for a session ID A unique identifier that identifies a unique user A person who accesses the online resourcesession and is used to group usage events for double-click; “Unique_Item” and “Unique_Title” filtersresults in unique counts are within 1–2 % of unique counts generated with actual sessions.

7.5 Attributing Usage when Item Collective term for content which is reported at a high level of granularity, e.g. “Full Text Article” (original or a review of other published work); an “Abstract” or digest of a “Full Text Article”; a sectional HTML Article formatted in HTML so as to be readable by a web browser Hypertext Markup Language. A form of text markup readable by web browserspage; supplementary material associated with a “Full Text Article” (e.g. a supplementary data set), or non-textual resources, such as an image, a video, audio, dataset, piece of code, chemical structure or reaction.Appears in More Than One Database

Content providers that offer databases where a given content item (e.g. an article) is included in multiple databases MUST attribute the Investigations and Requests metrics to just one database. The following recommendations may be helpful when choosing when ambiguity arises:

  • Give priority to databases that the institution The organization for which usage is being reported.has rights to access.
  • If there is a priority order for databases for search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.or display within the platform, credit usage to the highest priority database.
  • Beyond that, use a consistent method of prioritizing database, such as by database ID or name.
  • If none of the above, pick randomly.

7.6 Federated Searches

Search activity generated by federated search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.engines MUST be categorized separately from searches conducted by users on the host platform.

Any searches generated from a federated search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.system MUST be included in the separate Searches_Federated A COUNTER “Metric Type” used to report “Searches” conducted through a “Federated Search” service. See also “Federated Search”.counts within Database Reports and MUST NOT be included in the Searches_Regular or Searches_Automated A COUNTER “Metric Type” used to report “Searches” conducted through a discovery service An online information host that provides that capability for users to “Search” a wide variety of content from a single “Search” interface. Access to content is facilitated through direct access to content hosted on the site as well as through a variety of linking technologies to access content at other content sites.or by an “Automated Search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.Agent”. See also “Automated Search”counts.

The most common ways to recognize federated search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.activity are as follows:

  • A federated search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.engine may be using its own dedicated IP address, which can be identified and used to separate out the activity.
  • If the standard HTML Article formatted in HTML so as to be readable by a web browser Hypertext Markup Language. A form of text markup readable by web browsersinterface is being used (e.g. for screen scraping), the user A person who accesses the online resourceagent within the web log files can be used to identify the activity as coming from a federated search.
  • For Z39.50 An international standard protocol created by “NISO” for search.  A Z39.50 client can search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.any Z39.50 compatible online service.  Often used by Federated Search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.services to facilitate searching content at other sites.activity, authentication is usually through a username/password combination. Create a unique username/password that just the federated search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.engine will use.
  • If an API or XML gateway An intermediary online service which does not 4 ECO typically host the items requested by the user. The gateway will either refer the user to another site or service to download the item, or will request the item from another site or service and delivers it to the user within its own gateway environment. Items may be cachedis available, set up an instance of the gateway An intermediary online service which does not 4 ECO typically host the items requested by the user. The gateway will either refer the user to another site or service to download the item, or will request the item from another site or service and delivers it to the user within its own gateway environment. Items may be cachedthat is for the exclusive use of federated search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.tools. It is RECOMMENDED that you also require the federated search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.to include an identifying parameter when making requests to the gateway.

COUNTER provides lists of user A person who accesses the online resourceagents that represent the most common federated search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.tools. See Appendix G.

7.7 Discovery Services and Other Multiple-Database Searches

Search activity generated by discovery services and other systems where multiple databases not explicitly selected by the end user A person who accesses the online resourceare searched simultaneously MUST be counted as Searches_Automated A COUNTER “Metric Type” used to report “Searches” conducted through a discovery service An online information host that provides that capability for users to “Search” a wide variety of content from a single “Search” interface. Access to content is facilitated through direct access to content hosted on the site as well as through a variety of linking technologies to access content at other content sites.or by an “Automated Search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.Agent”. See also “Automated Search”on Database Reports. Such searches MUST be included on the Platform Reports A series of COUNTER reports that provide usage aggregated to the “Platform” level.as Searches_Platform, but only as a single search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.regardless of the number of databases searched.

Example: A user A person who accesses the online resourcesearches a content site where the librarian has pre-selected 20 databases for business and economics searches. For each search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.conducted by the user:

  • In the Database Report, each of the 20 databases gets credit for 1 Searches_Automated.
  • In the Platform An interface from a “Content Provider” that delivers the content to the user A person who accesses the online resourceand that counts and provides the COUNTER usage reports.Report, Searches_Platform gets credited by 1.

7.8 Internet Robots and Crawlers

Activity generated by internet robots and crawlers MUST be excluded from all COUNTER usage reports. COUNTER provides a list of user A person who accesses the online resourceagent values that represent the crawlers and robots that MUST be excluded. Any transaction A usage event.with a user A person who accesses the online resourceagent matching one on the list MUST NOT be included in COUNTER reports.

COUNTER maintains the current list of internet robots and crawlers at https://github.com/atmire/COUNTER-Robots

7.9 Tools and Features that Enable Bulk Downloading

Only genuine, user-driven usage MUST be reported. COUNTER reports MUST NOT include usage that represents requests of full-text content when it is initiated by automatic or semi-automatic bulk download A single event where multiple content items are downloaded to the user’s computer.tools where the downloads occur without direct user A person who accesses the online resourceaction.

  • Products like Quosa or Pubget MUST only be recorded only when the user A person who accesses the online resourcehas clicked on the downloaded full-text article The complete text, including all references, figures and tables, of an article, plus links to any supplementary material published with itin order to open it.
  • Full text retrieved by automated processes such as reference manager software or robots (see Section 7.8 above) MUST be excluded.
  • Usage that occurs through emailing of a list of articles (Requests) or citations (Investigations) that was not as a result of a user A person who accesses the online resourceexplicitly selecting the items for sharing MUST be excluded. Note that the act of a user A person who accesses the online resourceexplicitly sharing an item Collective term for content which is reported at a high level of granularity, e.g. “Full Text Article” (original or a review of other published work); an “Abstract” or digest of a “Full Text Article”; a sectional HTML Article formatted in HTML so as to be readable by a web browser Hypertext Markup Language. A form of text markup readable by web browserspage; supplementary material associated with a “Full Text Article” (e.g. a supplementary data set), or non-textual resources, such as an image, a video, audio, dataset, piece of code, chemical structure or reaction.would be considered an Investigation, and a user A person who accesses the online resourcedownloading and then emailing a PDF Portable Document Format, file formatted for the Adobe Acrobat reader. Items such as full-text articles or journals published in PDF format tend to replicate the printed page in appearancewould also be considered a Request.

7.10 Text and Data Mining

Text and data mining (TDM) is a computational process whereby text or datasets are crawled by software that recognizes entities, relationships, and actions. (STM Statement on Text and Data Mining)

TDM does NOT include straightforward information retrieval, straightforward information extraction, abstracting and summarising activity, automated translation, or summarising query-response systems.

A key feature of TDM “Text and Data Mining” (“TDM”) is a computational process whereby text or datasets are crawled by software that recognizes entities, relationships and actions. (STM Publishers) An “Access_Method” in a COUNTER report used to separate regular A COUNTER “Access_Method”. Indicates that usage was generated by a human user A person who accesses the online resourcebrowsing/searching a website, rather than by “Text and Data Mining” (“TDM”) processes.usage from usage that represents access to content for the purposes of “Text and Data Mining”.is the discovery of unknown associations based on categories that will be revealed as a result of computational and linguistic analytical tools.

Principles for reporting usage:

  • COUNTER does not record TDM “Text and Data Mining” (“TDM”) is a computational process whereby text or datasets are crawled by software that recognizes entities, relationships and actions. (STM Publishers) An “Access_Method” in a COUNTER report used to separate regular A COUNTER “Access_Method”. Indicates that usage was generated by a human user A person who accesses the online resourcebrowsing/searching a website, rather than by “Text and Data Mining” (“TDM”) processes.usage from usage that represents access to content for the purposes of “Text and Data Mining”.itself, as most of this activity takes place after an article An item of original written work published in a “Journal”, other serial publication, or in a “Book”. An “Article” is complete, but usually cites other relevant published works in its list of “References”, if it has one. A COUNTER “Data_Type” used to identify and filter usage of content defined as “Articles”.has been downloaded. All we can do is track the count of articles downloaded for the purposes of mining.
  • Usage associated with TDM “Text and Data Mining” (“TDM”) is a computational process whereby text or datasets are crawled by software that recognizes entities, relationships and actions. (STM Publishers) An “Access_Method” in a COUNTER report used to separate regular A COUNTER “Access_Method”. Indicates that usage was generated by a human user A person who accesses the online resourcebrowsing/searching a website, rather than by “Text and Data Mining” (“TDM”) processes.usage from usage that represents access to content for the purposes of “Text and Data Mining”.activity (e.g. articles downloaded for the purpose of TDM) MUST be tracked by assigning an Access_Method A COUNTER attribute indicating whether the usage related to an “Investigation” or a “Request” was generated by a human user A person who accesses the online resourcebrowsing and searching a website (“Regular”) or by “Text and Data Mining” processes (“TDM”).of TDM.
  • Usage associated with TDM “Text and Data Mining” (“TDM”) is a computational process whereby text or datasets are crawled by software that recognizes entities, relationships and actions. (STM Publishers) An “Access_Method” in a COUNTER report used to separate regular A COUNTER “Access_Method”. Indicates that usage was generated by a human user A person who accesses the online resourcebrowsing/searching a website, rather than by “Text and Data Mining” (“TDM”) processes.usage from usage that represents access to content for the purposes of “Text and Data Mining”.activity MUST be reported using the Title, Database, and Platform An interface from a “Content Provider” that delivers the content to the user A person who accesses the online resourceand that counts and provides the COUNTER usage reports.Master Reports by identifying such usage as Access_Method=TDM.
  • Usage associated with TDM “Text and Data Mining” (“TDM”) is a computational process whereby text or datasets are crawled by software that recognizes entities, relationships and actions. (STM Publishers) An “Access_Method” in a COUNTER report used to separate regular A COUNTER “Access_Method”. Indicates that usage was generated by a human user A person who accesses the online resourcebrowsing/searching a website, rather than by “Text and Data Mining” (“TDM”) processes.usage from usage that represents access to content for the purposes of “Text and Data Mining”.activity MUST NOT be reported in Standard Views (TR_J1, TR_B1, etc.).

Detecting activity related to TDM:
TDM activity typically requires a prior agreement between the content provider An organization whose function is to commission, create, collect, validate, host, distribute and trade information in electronic form and in doing so provides usage data. This includes organisations sometimes referred to as “Publishers”, “Vendors”, “Platforms” and/or “Intermediaries”.and the individual or organization downloading the content for the purpose of text mining. The content provider An organization whose function is to commission, create, collect, validate, host, distribute and trade information in electronic form and in doing so provides usage data. This includes organisations sometimes referred to as “Publishers”, “Vendors”, “Platforms” and/or “Intermediaries”.can isolate TDM-related traffic using techniques like:

  • Providing a dedicated end-point that is specifically for TDM “Text and Data Mining” (“TDM”) is a computational process whereby text or datasets are crawled by software that recognizes entities, relationships and actions. (STM Publishers) An “Access_Method” in a COUNTER report used to separate regular A COUNTER “Access_Method”. Indicates that usage was generated by a human user A person who accesses the online resourcebrowsing/searching a website, rather than by “Text and Data Mining” (“TDM”) processes.usage from usage that represents access to content for the purposes of “Text and Data Mining”.data harvesting.
  • Requiring the use of a special account or profile for TDM “Text and Data Mining” (“TDM”) is a computational process whereby text or datasets are crawled by software that recognizes entities, relationships and actions. (STM Publishers) An “Access_Method” in a COUNTER report used to separate regular A COUNTER “Access_Method”. Indicates that usage was generated by a human user A person who accesses the online resourcebrowsing/searching a website, rather than by “Text and Data Mining” (“TDM”) processes.usage from usage that represents access to content for the purposes of “Text and Data Mining”.data harvesting.
  • Assigning an API key that would be used for the harvesting.
  • Registering the IP address Internet Protocol (IP) address of the computer on which the session is conducted and may be used by content providers as a means of authentication and authorization and for identifying the institution a user is affiliated with. The identifying network address (typically four 8-bit numbers, aaa.bbb.cc.dd) of the user's computer or proxy.of the machine harvesting content.

Harvesting of content for TDM “Text and Data Mining” (“TDM”) is a computational process whereby text or datasets are crawled by software that recognizes entities, relationships and actions. (STM Publishers) An “Access_Method” in a COUNTER report used to separate regular A COUNTER “Access_Method”. Indicates that usage was generated by a human user A person who accesses the online resourcebrowsing/searching a website, rather than by “Text and Data Mining” (“TDM”) processes.usage from usage that represents access to content for the purposes of “Text and Data Mining”.without permission or without using the endpoint or protocol supplied by the content provider An organization whose function is to commission, create, collect, validate, host, distribute and trade information in electronic form and in doing so provides usage data. This includes organisations sometimes referred to as “Publishers”, “Vendors”, “Platforms” and/or “Intermediaries”.MUST be treated as robot or crawler Any automated program or script which visits websites and systematically retrieves information from them, often to provide indexes for search engines.traffic and MUST be excluded from all COUNTER reports.


How to become Counter Compliant

All academic libraries across the world use and trust COUNTER usage reports to inform renewal and new purchasing decisions, to inform faculty about the value of the library and its resources and to understand user behaviour and improve the user experience.

Counter will help publishers and vendors to become compliant. Please read our guide to becoming compliant.

Audit Process

To comply with the Code of Practice, publishers and vendors must be independently audited within six months of signing the Declaration of COUNTER Compliance, and annually thereafter.

There are three approved COUNTER auditors:

COUNTER will also accept an audit by any Chartered Accountant (UK), CPA (USA) or their equivalent elsewhere.

 
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