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The COUNTER Code of Practice

COUNTER’s library, publisher and vendor members have contributed to the development of Release 4 of the Code of Practice.

The Code of Practice enables publishers and vendors to produce consistent and credible usage data. This allows libraries to compare data received from different vendors and publishers, and to understand and demonstrate the value of the electronic resources to which they subscribe.

Release 4 is the current Code of Practice and the requirement for COUNTER-compliance.

More information about Release 5 Draft Code of Practice

Code of Practice
 

SUSHI

The advent of the SUSHIStandardized Usage Statistics Harvesting Initiative (Standardized Usage Statistics Harvesting Initiative) protocol (http://www.niso.org/workrooms/sushiStandardized Usage Statistics Harvesting Initiative/ ) has greatly facilitated the handling of large volumes of usage data, and its implementation by vendors allows the automated retrieval of the COUNTER usage reports into local systems, making this process much less time consuming for the librarian or library consortiumThe consortium through which the institution or user obtained online access. A consortium is defined by a range of IP addresses that may be in specific groupings (e.g. institutes) A group of institutions ("consortium members"), defined by a group of IP address ranges, for which collective and individual usage may be reported administrator.

For this reason, in addition to providing the usage reports specified below (as a Microsoft Excel file, as a Tab-separated Value (TSV) file, or as a file that can be easily imported into Microsoft Excel) COUNTER usage reports must also be provided in XML format in accordance with the COUNTER XML schema that is specified by SUSHIStandardized Usage Statistics Harvesting Initiative and may be found on the NISO/SUSHIStandardized Usage Statistics Harvesting Initiative website at: http://www.niso.org/schemas/sushiStandardized Usage Statistics Harvesting Initiative/ The COUNTER schema covers all the usage reports listed in SectionThe first level of subdivision of a bookA non serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format or reference workAn authoritative source of information about a subject: used to find quick answers to questions. For example dictionary, encyclopedia, directory, manual, guide, atlas, bibliography, index. For example a chapterA subdivision of a bookA non serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format or of some categories of reference work; usually numbered and titled 4 below. COUNTER reports in XML must be downloadable using the SUSHIStandardized Usage Statistics Harvesting Initiative protocol.

COUNTER and NISO partner with other organizations to provide tools that facilitate the implementation of the COUNTER standards. COUNTER also encourages the development of Open Source tools, such as the SUSHIStandardized Usage Statistics Harvesting InitiativeStandardized Usage Statistics Harvesting Initiative Harvester for Consortia (http://www.niso.org/workrooms/sushiStandardized Usage Statistics Harvesting Initiative/tools/#harvester). Further information on these tools may be found on the NISO/SUSHIStandardized Usage Statistics Harvesting Initiative website.

3.1 SUSHIStandardized Usage Statistics Harvesting Initiative Server Response Times

A SUSHIStandardized Usage Statistics Harvesting Initiative Server must respond to the SUSHIStandardized Usage Statistics Harvesting Initiative Request from a client within 120 seconds.  SUSHIStandardized Usage Statistics Harvesting Initiative Servers that are unable to deliver consistently a completed usage report within this timeframe should adopt an architecture that allows for background processing of usage data – the server can respond to the initial request with a “Server Busy” exception while queuing the request for background processing. Since most SUSHIStandardized Usage Statistics Harvesting Initiative clients will wait minutes or hours before retrying the request, the report will be ready to be delivered on the subsequent request.

3.2 Further information on SUSHIStandardized Usage Statistics Harvesting Initiative

Further information on SUSHIStandardized Usage Statistics Harvesting Initiative is available in Appendix C of this Code of Practice

Comprehensive information on SUSHIStandardized Usage Statistics Harvesting Initiative is also available on the NISO/SUSHIStandardized Usage Statistics Harvesting Initiative website (http://www.niso.org/workrooms/sushiStandardized Usage Statistics Harvesting Initiative/). As well as full documentation on the standard itself, the SUSHIStandardized Usage Statistics Harvesting Initiative website provides:

  • Information on Getting Started
  • SUSHIStandardized Usage Statistics Harvesting Initiative Tools
  • SUSHIStandardized Usage Statistics Harvesting Initiative Schemas
  • SUSHIStandardized Usage Statistics Harvesting Initiative Reports Registry
  • SUSHIStandardized Usage Statistics Harvesting Initiative Server Registry
  • SUSHIStandardized Usage Statistics Harvesting Initiative Developers List
  • SUSHIStandardized Usage Statistics Harvesting Initiative FAQs

How to become Counter Compliant

All academic libraries across the world use and trust COUNTER usage reports to inform renewal and new purchasing decisions, to inform faculty about the value of the library and its resources and to understand user behaviour and improve the user experience.

Counter will help publishers and vendors to become compliant. The Friendly Guide to COUNTER and The Friendly Technical Guide to COUNTER provide the information you will need to start the process.

Audit Process

To comply with the Code of Practice, publishers and vendors must be independently audited within six months of signing the Declaration of COUNTER Compliance, and annually thereafter.

There are two approved COUNTER auditors:

COUNTER will also accept an audit by any Chartered Accountant (UK), CPA (USA) or their equivalent elsewhere.

 
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