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The COUNTER Code of Practice

COUNTER’s library, vendor and content provider members have contributed to the development the Code of Practice.

The Code of Practice enables publishers and vendors to produce consistent and credible usage data. This allows libraries to compare data received from different vendors and publishers, and to understand and demonstrate the value of the electronic resources to which they subscribe.

Release 4 is the current Code of Practice and the requirement for COUNTER-compliance. The effective date for compliance with Release 5 is January 2019. The Transition Timeline and Transition Options graphics explains the detail.

 

Code of Practice
 

Usage Reports

This section The first level of subdivision of a “Book” or “Reference Work”.lists the COUNTER Usage Reports; it also specifies the content, format and delivery specifications that these reports must meet to be designated ‘COUNTER-Compliant’. For each compliant product vendors must supply the relevant COUNTER-compliant usage reports at no additional charge to customers.

Customers may specify the start and end month of data to be reported in the COUNTER Reports. To enable customers to do this, vendors must have a pool of at least 24 months of usage data available, and a COUNTER Report must be capable of displaying at least 12 months of usage data, if this is requested by the customer. If no start or end month is specified by a customer, the default reporting period The total time period covered in a usage report.is the Current Calendar Year-to-Date. (Newly COUNTER-compliant vendors may not have 24 months of COUNTER compliant usage data available, in which case they must make available as many months’ usage data as they have until they have 24 months of usage data)

Table 1: List of COUNTER Usage Reports

Report Description Status
Journal Report 1 Number of Successful Full-Text Article The complete text, including all references, figures and tables, of an article, plus links to any supplementary material published with itRequests by Month and Journal Standard
Journal Report 1 GOA Number of Successful Gold Open Access “Open Access” (“OA”) refers to online research outputs that are free of all restrictions on access (e.g. access tolls) and free of many restrictions on use (e.g. certain copyright and license A contract or agreement that provides an organization or individual (licensee) with the right to access certain content.restrictions). “Open Access” can be applied to all forms of published research output, including peer-reviewed and non-peer-reviewed academic “Journal” “Articles”, conference papers, theses, “Book” “Chapters”, and monographs. [wikipedia]Full-Text Article An item of original written work published in a “Journal”, other serial publication, or in a “Book”. An “Article” is complete, but usually cites other relevant published works in its list of “References”, if it has one. A COUNTER “Data_Type” used to identify and filter usage of content defined as “Articles”.Requests by Month and Journal Standard
Journal Report 1a Number of Successful Full-Text Article The complete text, including all references, figures and tables, of an article, plus links to any supplementary material published with itRequests from an Archive Non-current collections of journals, books, articles, or other publications that are preserved because of their continuing value and which are frequently made available by publishers as separate acquisitionsby Month and Journal Optional
( See Appendix H)
Journal Report 2 Access Denied to Full-Text Articles by Month, Journal and Category Standard
Journal Report 3 Number of Successful Item Requests Number of items requested by users as a result of a user request, action, or search. User requests include viewing, downloading, emailing and printing of items, where this activity can be recorded and controlled by the server rather than the browser. Turnaways will also be counted. (See 3.1.5.4)by Month, Journal and Page-type Optional
(See Appendix H)
Journal Report 3 Mobile Number of Successful Item Requests Number of items requested by users as a result of a user request, action, or search. User requests include viewing, downloading, emailing and printing of items, where this activity can be recorded and controlled by the server rather than the browser. Turnaways will also be counted. (See 3.1.5.4)by Month, Journal and Page-type for usage on a mobile device Optional
(See Appendix H)
Journal Report 4 Total Searches Run By Month and Collection Optional
(See Appendix H)
Journal Report 5 Number of Successful Full-Text Article The complete text, including all references, figures and tables, of an article, plus links to any supplementary material published with itRequests by Year-of-Publication (YOP) and Journal Standard
Database Report 1 Total Searches, Result Clicks and Record Views by Month and Database Standard
Database Report 2 Access Denied by Month, Database and Category Standard
Platform Report 1
(formerly Database Report 3)
Total Searches, Result Clicks and Record Views by Month and Platform Standard
Book Report 1 Number of Successful Title Requests by Month and Title Standard
Book Report 2 Number of Successful Section The first level of subdivision of a “Book” or “Reference Work”.Requests by Month and Title Standard
Book Report 3 Access Denied to Content Items by Month, Title and Category Standard
Book Report 4 Access Denied to Content items by Month, Platform and Category Standard
Book Report 5 Total Searches by Month and Title Standard
Book Report 7 Number of Successful Unique Title Requests by Month and Title in a Session Optional
(See Appendix L)
Multimedia Report 1 Number of Successful Full Multimedia Non-textual media such as images, audio and video.Content Unit Requests by Month and Collection Standard
Multimedia Report 2 Number of Successful Full Multimedia Non-textual media such as images, audio and video.Content Unit Requests by Month, Collection and Item Collective term for content which is reported at a high level of granularity, e.g. “Full Text Article” (original or a review of other published work); an “Abstract” or digest of a “Full Text Article”; a sectional HTML Article formatted in HTML so as to be readable by a web browser Hypertext Markup Language. A form of text markup readable by web browserspage; supplementary material associated with a “Full Text Article” (e.g. a supplementary data set), or non-textual resources, such as an image, a video, audio, dataset, piece of code, chemical structure or reaction.Type Optional
(See Appendix H)
Title Report 1 (formerly Journal/Book Report 1) Number of Successful Requests for Journal Full-Text Articles and Book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.Sections by Month and Title Optional
(See Appendix H)
Title Report 1 Mobile Number of Successful Requests for Journal Full-Text Articles and Book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.Sections by Month and Title (formatted for normal browsers/delivered to mobile devices AND formatted for mobile devices/delivered to mobile devices Optional
(See Appendix H)
Title Report 2 Access Denied to Full-Text Items by Month, Title and Category Optional
(See Appendix H)
Title Report 3 Number of Successful Item Requests Number of items requested by users as a result of a user request, action, or search. User requests include viewing, downloading, emailing and printing of items, where this activity can be recorded and controlled by the server rather than the browser. Turnaways will also be counted. (See 3.1.5.4)by Month, Title and Page Type Optional
(See Appendix H)
Title Report 3 Mobile Number of Successful Item Requests Number of items requested by users as a result of a user request, action, or search. User requests include viewing, downloading, emailing and printing of items, where this activity can be recorded and controlled by the server rather than the browser. Turnaways will also be counted. (See 3.1.5.4)by Month, Title and Page Type (formatted for normal browsers/delivered to mobile devices AND formatted for mobile devices/delivered to mobile devices Optional
(See Appendix H)

 

Note: The Usage Reports categorised as Standard in Table 1 above are those reports that vendors must provide (depending on the types of content covered) in order to be COUNTER compliant. Optional reports are not required for COUNTER-compliance, but are designed to enable more detailed usage reporting, where vendors have the capability to do this.

4.1 Example usage reports

Examples are provided below of the COUNTER usage reports, in separate sections for Journals, Databases, Books and Reference Works, and for Multimedia Non-textual media such as images, audio and video.content. While these examples are in Excel format, (See Section The first level of subdivision of a “Book” or “Reference Work”.4.3 below for other report delivery options), primarily for visualisation purposes, all COUNTER usage reports must be available in XML, irrespective of other formats provided. Reports must comply exactly with the formats specified in order to be COUNTER compliant.

In all the usage reports listed below the Reporting Period The total time period covered in a usage report.Total column has been moved from the column at right-hand side of the report, which it occupied in previous Releases, to a column on the left-hand side of the monthly data columns. This move has been made to ensure that the Reporting Period The total time period covered in a usage report.Total column is at a fixed place in each report, irrespective of the number of months of data being reported. This facilitates the automated harvesting and processing of the usage reports.

The majority of the Excel examples provided below show usage data for the months of January, February and March. This limited range of months has been selected simply to allow the reports to be displayed clearly on the page within this document. In reality the usage reports will show columns for every month during the Reporting Period, to the end month selected. Where the end month selected is in the future, the relevant columns should be shown with no data in the cells

4.1.1 Journals

Journal Report 1: Number of Successful Full-Text Article The complete text, including all references, figures and tables, of an article, plus links to any supplementary material published with itRequests by Month and Journal

411

Note:

  1. Neither books nor book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.series may be included in Journal Report 1.
  2. For ‘Customer’ specify, for example, the organizational level to which the usage reports refer: e.g. ‘NorthEast Research Libraries Consortium’, ‘Yale University’
  3. the ‘Total for all journals’ line is provided at the top of the Table to allow it to be stripped out without disrupting the rest of the Table, as the number of journals included may vary from one month to another.
  4. ‘Institutional Identifier’ is an optional field until the standard for this identifier, being developed by the NISO Institutional Identifiers Working Group, is available for implementation.
  5. A Journal DOI The “Digital Object Identifier” is a means of persistently identifying a piece of intellectual property (a creation) on a digital network, irrespective of its current location (www.doi.org) “DOIs” may be assigned at the “Title”, “Article”/”Chapter”, or “Component” levelis required for each journal listed. This should be provided simply as an identifier value. (If a Journal DOI The “Digital Object Identifier” is a means of persistently identifying a piece of intellectual property (a creation) on a digital network, irrespective of its current location (www.doi.org) “DOIs” may be assigned at the “Title”, “Article”/”Chapter”, or “Component” levelis not available the cell must be left blank).
  6. The Proprietary Identifier A unique identifier given by publishers and other content providers to a product or collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of productscolumn must always be included, but cells may be left blank where the vendor See also “Content Provider”. A publisher An organization whose function is to commission, create, collect, validate, host, distribute and trade information online and/or in printed formor other online information provider who delivers licensed content to the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”and with whom the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”has a contractual relationship.has no Proprietary Identifier A unique identifier given by publishers and other content providers to a product or collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of productsfor a journal.
  7. The hyphen within the Print and Online ISSNs must be included, as indicated in the example above.
  8. Journals for which the number of full-text article The complete text, including all references, figures and tables, of an article, plus links to any supplementary material published with itrequests is zero in every month should be included in Journal Report 1, except where an aggregator A type of vendor that hosts content from multiple publishers, delivers content direct to customers and is paid for this service by customersor gateway An intermediary online service which does not 4 ECO typically host the items requested by the user. The gateway will either refer the user to another site or service to download the item, or will request the item from another site or service and delivers it to the user within its own gateway environment. Items may be cachedis responsible for recording and reporting the usage (see Section The first level of subdivision of a “Book” or “Reference Work”.7 below).
  9. The Reporting Period The total time period covered in a usage report.Total will not necessarily be the sum of the Reporting Period The total time period covered in a usage report.HTML and Reporting Period The total time period covered in a usage report.PDF columns, as full-text articles may be available in formats other than PDF Portable Document Format, file formatted for the Adobe Acrobat reader. Items such as full-text articles or journals published in PDF format tend to replicate the printed page in appearanceand HTML.
  10. Vendors that provide online journals and books on the same platform An interface from a “Content Provider” that delivers the content to the user A person who accesses the online resourceand that counts and provides the COUNTER usage reports.may report usage of both categories of product in a single optional additional COUNTER report: Title Report 1: Number of successful full-text item requests Number of items requested by users as a result of a user request, action, or search. User requests include viewing, downloading, emailing and printing of items, where this activity can be recorded and controlled by the server rather than the browser. Turnaways will also be counted. (See 3.1.5.4)by month and title. This report may be found in Appendix H to this Code of Practice.
  11. Note clarification dated September 2016: Zero reporting is only a requirement in Journal Report 1, the exception being reports from full-text aggregators because of the size of such reports. However, if a platform An interface from a “Content Provider” that delivers the content to the user A person who accesses the online resourceand that counts and provides the COUNTER usage reports.is unable to provide zero usage for entitlements only, they should not include the zero usage. Other reports such as Journal Report 1 GOA  and Journal Report 5 are a sub-sets and zero usage should be not reported.

Data Display Rules

Vendors must adhere to the Data Display Rules specified below. While these rules apply specifically to Journal Report 1, they also illustrate the rules that should be followed for the other reports listed in this Code of Practice.

 

Journal Report 1: Display Rules

General Notes:
Background cell colour is optional for all cells. No cell should contain commas or tab characters.

These rules apply to both Excel and TSV (Tab-Separated Value) formats of JR1. The notation used refers to cells using standard Excel notation, with cell “B6” meaning the cell in the second column and at the 6th row. In TSV, this would refer to the 2nd field position on the 6th row of the file.

There must be a column for every month that falls within the Reporting Period The total time period covered in a usage report.covered by the report. Where recorded usage is zero in a given month ‘0’ must be included in the relevant cells. Where usage has not yet been recorded for a given month the relevant cells must be left blank.

Display/Formatting Rules:

  1. Cell A1 contains the text “Journal Report 1(R4)”
  2. Cell B1 contains the text “Number of Successful Full-text Article The complete text, including all references, figures and tables, of an article, plus links to any supplementary material published with itRequests by Month and Journal”
  3. Cell A2 contains the “Customer” as defined in Appendix A (e.g. “NorthEast Research Library Consortium” or “Yale University”)
  4. Cell A3 contains the “Institutional Identifier” as defined in Appendix A, but may be left blank if the vendor See also “Content Provider”. A publisher An organization whose function is to commission, create, collect, validate, host, distribute and trade information online and/or in printed formor other online information provider who delivers licensed content to the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”and with whom the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”has a contractual relationship.does not use Institutional Identifiers
  5. Cell A4 contains the text “Period covered by Report”
  6. Cell A5 contains the dates that encompass the Period covered by Report in yyyy-mm-dd format. For example a report covering the Period 1 April 2011-30 September 2011 would show 2011-04-01 to 2011-09-30.
  7. Cell A6 contains the text “Date run”
  8. Cell A7 contains the date that the report was run in yyyy-mm-dd format. For example, a report run on 12 February 2011 would show 2011-02-12.
  9. Cell A8 contains the text “Journal”
  10. Cell B8 contains the text “Publisher”
  11. Cell C8 contains the text “Platform”
  12. Cell D8 contains the text “Journal DOI”
  13. Cell E8 contains the text “Proprietary Identifier”
  14. Cell F8 contains the text “Print ISSN”
  15. Cell G8 contains the text “Online ISSN”
  16. Cell H8 contains the text “Reporting Period Total”
  17. Cell I8 contains the text “Reporting Period HTML”
  18. Cell J8 contains the text “Reporting Period PDF”.
  19. Cell K8 contains the month and year of the first month of data in this report in Mmm-yyyy format. Thus for January 2011, this cell will contain “Jan-2011”
  20. Cell A9 contains the text “Total for all journals”
  21. Cell B9 contains the name of the publisher/vendor, provided all the journals listed in column A are from the same publisher/vendor. If not, this cell is left blank.
  22. Cell C9 contains the name of the platform
  23. Cells D9, E9, F9 and G9 are blank
  24. Cell A10 down to Cell A[n] contains the name of each journal
  25. Cell B10 down to Cell B[n] contains the name of the publisher An organization whose function is to commission, create, collect, validate, host, distribute and trade information online and/or in printed formof each journal
  26. Cell C10 down to Cell C[n] contains the name of the platform An interface from a “Content Provider” that delivers the content to the user A person who accesses the online resourceand that counts and provides the COUNTER usage reports.on which each journal is published
  27. Cell D10 down to Cell D[n] contains the Journal DOI
  28. Cell E10 down to Cell E[n] contains the Proprietary Identifier, where available
  29. Cell F10 down to Cell F[n] contains the Print ISSN
  30. Cell G10 down to Cell G[n] contains the Online ISSN
  31. Cell H10 down to Cell H[n] contains the number of Full Text Requests Total for the Reporting Period – i.e. the sum of Full Text Requests Total for Jan, Feb etc. up to and including the last reported month.
  32. Cell I10 down to Cell I[n] contains the number of Full Text HTML Article formatted in HTML so as to be readable by a web browser Hypertext Markup Language. A form of text markup readable by web browsersRequests Total for the Reporting Period.
  33. Cell J10 down to Cell J[n] contains the number of Full Text Requests PDF Portable Document Format, file formatted for the Adobe Acrobat reader. Items such as full-text articles or journals published in PDF format tend to replicate the printed page in appearancefor the Reporting Period.
  34. Cell K10 down to Cell K[n] contains the number of Full Text Requests for that journal in the corresponding month
  35. Similarly, Cell L10 down to Cell L[n], Cell M10 down to Cell M[n] etc. contain the Full Text Requests for the corresponding months
  36. Cell H9 and Cell K9 across to Cell M7 (or whatever column corresponds to the last column of the table) gives totals for each column. The figure reported in these cells in Row 9 must equal the sum of the cells for that column from Row 10 to the bottom of the table.

Note About HTML Article formatted in HTML so as to be readable by a web browser Hypertext Markup Language. A form of text markup readable by web browsersand PDF Portable Document Format, file formatted for the Adobe Acrobat reader. Items such as full-text articles or journals published in PDF format tend to replicate the printed page in appearanceTotals:
The sum of (Reporting Period HTML) + (Reporting Period PDF) may give a different total to the (Reporting Period TOTAL) depending on the formats available, because other formats such as PostScript Article formatted in Postscript for faithful output via printermay be included in the (Reporting Period TOTAL) figure, but Publishers/Vendors should NOT include additional columns for these additional formats. Only HTML, PDF and TOTAL are required.

 

The above report complies with the COUNTER Code of Practice for collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.and reporting of usage data. For definitions of the terms used, See Appendix A.

The XML Schema for Journal Report 1 is at: http://www.niso.org/schemas/sushi

Journal Report 1GOA: Number of Successful Gold Open Access “Open Access” (“OA”) refers to online research outputs that are free of all restrictions on access (e.g. access tolls) and free of many restrictions on use (e.g. certain copyright and license A contract or agreement that provides an organization or individual (licensee) with the right to access certain content.restrictions). “Open Access” can be applied to all forms of published research output, including peer-reviewed and non-peer-reviewed academic “Journal” “Articles”, conference papers, theses, “Book” “Chapters”, and monographs. [wikipedia]Full-text Article An item of original written work published in a “Journal”, other serial publication, or in a “Book”. An “Article” is complete, but usually cites other relevant published works in its list of “References”, if it has one. A COUNTER “Data_Type” used to identify and filter usage of content defined as “Articles”.Requests by Month and Journal

jr1

  1. Usage reported in JR1GOA must also be included in JR1, which reports all usage of full-text articles, including usage of Gold Open Access
  2. Neither books nor book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.series may be included in Journal Report 1 GOA.
  3. For ‘Customer’ specify, for example, the organizational level to which the usage reports refer: e.g. ‘NorthEast Research Libraries Consortium’, ‘Yale University’
  4. The ‘Total for all journals’ line is provided at the top of the Table to allow it to be stripped out without disrupting the rest of the Table, as the number of journals included may vary from one month to another.
  5. ‘Institutional Identifier’ is an optional field until the standard for this identifier being developed by the NISO Institutional Identifiers Working Group is available for implementation.
  6. A Journal DOI The “Digital Object Identifier” is a means of persistently identifying a piece of intellectual property (a creation) on a digital network, irrespective of its current location (www.doi.org) “DOIs” may be assigned at the “Title”, “Article”/”Chapter”, or “Component” levelis required for each journal listed. This should be provided simply as an identifier value. (If a Journal DOI The “Digital Object Identifier” is a means of persistently identifying a piece of intellectual property (a creation) on a digital network, irrespective of its current location (www.doi.org) “DOIs” may be assigned at the “Title”, “Article”/”Chapter”, or “Component” levelis not available the cell must be left blank).
  7. The Proprietary Identifier A unique identifier given by publishers and other content providers to a product or collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of productscolumn must be included, but cells may be left blank where the vendor See also “Content Provider”. A publisher An organization whose function is to commission, create, collect, validate, host, distribute and trade information online and/or in printed formor other online information provider who delivers licensed content to the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”and with whom the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”has a contractual relationship.has no Proprietary Identifier A unique identifier given by publishers and other content providers to a product or collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of productsfor a journal
  8. The hyphen within the ISSNs must be included, as indicated in the example above.
  9. The Reporting Period The total time period covered in a usage report.Total will not necessarily be the sum of the Reporting Period The total time period covered in a usage report.HTML and Reporting Period The total time period covered in a usage report.PDF columns, as full-text articles may be available in formats other than PDF Portable Document Format, file formatted for the Adobe Acrobat reader. Items such as full-text articles or journals published in PDF format tend to replicate the printed page in appearanceand HTML.
  10. Vendors that provide online journals and books on the same platform An interface from a “Content Provider” that delivers the content to the user A person who accesses the online resourceand that counts and provides the COUNTER usage reports.may report usage of both categories of product in a single optional additional COUNTER report: Title Report 1: Number of successful full-text item requests Number of items requested by users as a result of a user request, action, or search. User requests include viewing, downloading, emailing and printing of items, where this activity can be recorded and controlled by the server rather than the browser. Turnaways will also be counted. (See 3.1.5.4)by month and title. This report may be found in Appendix G to this Code of Practice.
  11. For guidance on Data Display Rules, see Journal Report 1

The above report complies with the COUNTER Code of Practice for collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.and reporting of usage data. For definitions of the terms used, see Appendix A.

The XML Schema for Journal Report 1 GOA is at: http://www.niso.org/schemas/sushi

Journal Report 2: Access Denied to Full-Text Articles by Month, Journal and Category

jr2
Note:

    1. Neither books nor book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.series may be included in Journal Report 2.
    2. For criteria’ specify, for example, the organizational level to which the usage reports refer: e.g. ‘NorthEast Research Libraries Consortium’, ‘Yale University’
    3. ‘Institutional Identifier’ is an optional field until the standard for this identifier being developed by the NISO Institutional Identifiers Working Group is available for implementation.
    4. The Proprietary Identifier A unique identifier given by publishers and other content providers to a product or collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of productscolumn must always be included, but cells may be left blank where the vendor See also “Content Provider”. A publisher An organization whose function is to commission, create, collect, validate, host, distribute and trade information online and/or in printed formor other online information provider who delivers licensed content to the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”and with whom the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”has a contractual relationship.has no Proprietary Identifier A unique identifier given by publishers and other content providers to a product or collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of productsfor a journal
    5. A journal DOI The “Digital Object Identifier” is a means of persistently identifying a piece of intellectual property (a creation) on a digital network, irrespective of its current location (www.doi.org) “DOIs” may be assigned at the “Title”, “Article”/”Chapter”, or “Component” levelis required for each journal listed. This should be provided simply as an identifier value. (If a Journal DOI The “Digital Object Identifier” is a means of persistently identifying a piece of intellectual property (a creation) on a digital network, irrespective of its current location (www.doi.org) “DOIs” may be assigned at the “Title”, “Article”/”Chapter”, or “Component” levelis not available the cell must be left blank).
    6. The hyphen within the ISSNs should be included, as indicated in the example above.
    7. ‘Access denied: content item Collective term for content which is reported at a high level of granularity, e.g. “Full Text Article” (original or a review of other published work); an “Abstract” or digest of a “Full Text Article”; a sectional HTML Article formatted in HTML so as to be readable by a web browser Hypertext Markup Language. A form of text markup readable by web browserspage; supplementary material associated with a “Full Text Article” (e.g. a supplementary data set), or non-textual resources, such as an image, a video, audio, dataset, piece of code, chemical structure or reaction.not licenced’ should be reported when the user A person who accesses the online resourcehas been denied access to a content item Collective term for content which is reported at a high level of granularity, e.g. “Full Text Article” (original or a review of other published work); an “Abstract” or digest of a “Full Text Article”; a sectional HTML Article formatted in HTML so as to be readable by a web browser Hypertext Markup Language. A form of text markup readable by web browserspage; supplementary material associated with a “Full Text Article” (e.g. a supplementary data set), or non-textual resources, such as an image, a video, audio, dataset, piece of code, chemical structure or reaction.because the user A person who accesses the online resourceor the user’s institution The organization for which usage is being reported.does not have access rights under an agreement with the vendor. Examples of the type of event that should trigger the recording of this category of Access Denied An attempt by a user A person who accesses the online resourceto access content that was denied because their institution lacked a proper license or simultaneous user A person who accesses the online resourcelimits specified in the license were exceeded.are: Redirect user A person who accesses the online resourceto another URL (e.g. to a credit card payment page); Return Code 403, Forbidden; Customer error page.
    8. For guidance on Data Display Rules, see Journal Report 1

The above report complies with the COUNTER Code of Practice for collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.and reporting of usage data. For definitions of the terms used, see Appendix A.

The XML Schema for Journal Report 2 is at: http://www.niso.org/schemas/sushi

Note: Journal Report 1a, Journal Report 3, Journal Report 3 Mobile and Journal Report 4 are optional additional reports that may be found in Appendix H of this Code of Practice.

Journal Report 5: Number of Successful Full-Text Article The complete text, including all references, figures and tables, of an article, plus links to any supplementary material published with itRequests by Year-of-Publication (YOP) and Journal

jr5

 

Note:

  1. The purpose of this report is to enable customers to distinguish usage of separately acquired archives within the total usage reported in Journal Report 1. The range of years reported in Journal Report 5 must, therefore, enable them to do this. The years and YOP-ranges used in Row 8 of Journal Report 5 may be modified, but vendors must provide each YOP Calendar year in which an “Article”, “Item”, “Issue” or volume Journals:  Numbered collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of a minimum of one journal issue; in printed form, volumes of more than one issue A collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of journal articles associated with each other via allocation of a specific issue number and presented as an identifiable unit online and/or as a physically bound and covered set of numbered pages in printare not normally bound together by the publisher, but are frequently bound together in hardback by the purchasing library to aid preservation of the printed product. Books: Numbered collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of articles, chapters, or entries that is part of a larger, multi-volume work, either published together or seriallyis published. For the COUNTER “YOP” attribute, use the year of publication for the print when it differs from the online.in the current decade and in the immediately previous decade as separate columns. All YOPs prior to these two decades may, as a minimum, be reported in a single column unless there is a boundary between current files and backfiles during this period, in which case two columns, one for current files and one for backfiles, must be provided. Vendors are encouraged, where they have the capability to do so, to report all YOPs in separate columns.
  2. Vendors are not required to provide Journal Report 5 every month. Rather, vendors are required to have the capability to provide Journal Report 5 to customers on demand.
  3. Vendors providing Journal Report 5 must also continue to report all usage for journals in Journal Report 1, notwithstanding their inclusion in Journal Report 5.
  4. Neither books nor book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.series may be included in Journal Report 5
  5. For ‘Customer’ specify, for example, the organizational level to which the usage reports refer: e.g. ‘NorthEast Research Libraries Consortium’, ‘Yale University’
  6. Articles in Press are full-text articles that have been accepted for publication in a journal, and which have been made available online by the publisher, and which will be assigned a publication date An optional field in COUNTER “Item Reports” and “Provider Discovery Reports”. The date of release by the publisher An organization whose function is to commission, create, collect, validate, host, distribute and trade information online and/or in printed formto customers of a “Content Item”.of the current year or a future year.
  7. YOP = Year of Publication
  8. ‘Institutional Identifier’ is an optional field until the standard for this identifier being developed by the NISO Institutional Identifiers Working Group is available for implementation.
  9. A Journal DOI The “Digital Object Identifier” is a means of persistently identifying a piece of intellectual property (a creation) on a digital network, irrespective of its current location (www.doi.org) “DOIs” may be assigned at the “Title”, “Article”/”Chapter”, or “Component” levelis required for each journal listed. This should be provided simply as an identifier value. (If a Journal DOI The “Digital Object Identifier” is a means of persistently identifying a piece of intellectual property (a creation) on a digital network, irrespective of its current location (www.doi.org) “DOIs” may be assigned at the “Title”, “Article”/”Chapter”, or “Component” levelis not available the cell must be left blank).
  10. The Proprietary Identifier A unique identifier given by publishers and other content providers to a product or collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of productscolumn must be included, but cells may be left blank where the vendor See also “Content Provider”. A publisher An organization whose function is to commission, create, collect, validate, host, distribute and trade information online and/or in printed formor other online information provider who delivers licensed content to the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”and with whom the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”has a contractual relationship.has no Proprietary Identifier A unique identifier given by publishers and other content providers to a product or collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of productsfor a journal
  11. The hyphen within the ISSNs should be included, as indicated in the example above.
  12. YOP Unknown covers full-text articles (usually older articles) that have been formally published in a journal, but to which no Year of Publication Calendar year in which an “Article”, “Item”, “Issue” or volume Journals:  Numbered collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of a minimum of one journal issue; in printed form, volumes of more than one issue A collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of journal articles associated with each other via allocation of a specific issue number and presented as an identifiable unit online and/or as a physically bound and covered set of numbered pages in printare not normally bound together by the publisher, but are frequently bound together in hardback by the purchasing library to aid preservation of the printed product. Books: Numbered collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of articles, chapters, or entries that is part of a larger, multi-volume work, either published together or seriallyis published. For the COUNTER “YOP” attribute, use the year of publication for the print when it differs from the online.has been allocated. This category of articles must not include Articles in Press “Full Text Articles” that have been accepted for publication in a “Journal” and have been made available online to customers, and which will be assigned a publication date of the current year or a future year.unless they cannot be distinguished from other articles without a YOP.
  13. For guidance on Data Display Rules, see Journal Report 1

The above report complies with the COUNTER Code of Practice for collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.and reporting of usage data. For definitions of the terms used, see Appendix A.

The XML Schema for Journal Report 5 is at: http://www.niso.org/schemas/sushi/#counter

4.1.2 Databases

Database Report 1: Total Searches, Result Clicks and Record Views by Month and Database

421r1

Note:

  1. For ‘Customer’ specify, for example, the organizational level to which the usage reports refer: e.g. ‘NorthEast Research Libraries Consortium’, ‘Yale University’
  2. ‘Institutional Identifier’ is an optional field until the standard for this identifier being developed by the NISO Institutional Identifiers Working Group is available for implementation.
  3. Search activity generated by federated search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.engines and automated search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.agents should be categorized separately from regular A COUNTER “Access_Method”. Indicates that usage was generated by a human user A person who accesses the online resourcebrowsing/searching a website, rather than by “Text and Data Mining” (“TDM”) processes.searches. Any searches derived from any federated search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.engine or automated search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.agent) should be included in separate “Searches_federated and automated” counts as indicated in the above report and are not to be included in the “Regular Searches ” counts.( See relevant protocol in Section The first level of subdivision of a “Book” or “Reference Work”.5 below)
  4. For guidance on Data Display Rules, see Journal Report 1

The above report complies with the COUNTER Code of Practice for collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.and reporting of usage data. For definitions of the terms used, see Appendix A.

The XML Schema for Database Report 1 is at: http://www.niso.org/schemas/sushi

 

Database Report 2: Access Denied by Month, Database and Category

DB2

 

 

 

Note:

  1. For ‘Customer’ specify, for example, the organizational level to which the usage reports refer: e.g. ‘NorthEast Research Libraries Consortium’, ‘Yale University’
  2. ‘Institutional Identifier’ is an optional field until the standard for this identifier being developed by the NISO Institutional Identifiers Working Group is available for implementation.
  3. ‘Access denied: content item Collective term for content which is reported at a high level of granularity, e.g. “Full Text Article” (original or a review of other published work); an “Abstract” or digest of a “Full Text Article”; a sectional HTML Article formatted in HTML so as to be readable by a web browser Hypertext Markup Language. A form of text markup readable by web browserspage; supplementary material associated with a “Full Text Article” (e.g. a supplementary data set), or non-textual resources, such as an image, a video, audio, dataset, piece of code, chemical structure or reaction.not licenced’ should be reported  when the user A person who accesses the online resourcehas been denied access to  a content item Collective term for content which is reported at a high level of granularity, e.g. “Full Text Article” (original or a review of other published work); an “Abstract” or digest of a “Full Text Article”; a sectional HTML Article formatted in HTML so as to be readable by a web browser Hypertext Markup Language. A form of text markup readable by web browserspage; supplementary material associated with a “Full Text Article” (e.g. a supplementary data set), or non-textual resources, such as an image, a video, audio, dataset, piece of code, chemical structure or reaction.because the user A person who accesses the online resourceor the user’s institution The organization for which usage is being reported.does not have access rights under an agreement with the vendor. Examples of the type of event that should trigger the recording of this category of Access Denied An attempt by a user A person who accesses the online resourceto access content that was denied because their institution lacked a proper license or simultaneous user A person who accesses the online resourcelimits specified in the license were exceeded.are: Return Code 403, Forbidden; Redirect user A person who accesses the online resourceto another URL; Customer error page.
  4. For guidance on Data Display Rules, see Journal Report

The above report complies with the COUNTER Code of Practice for collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.and reporting of usage data. For definitions of the terms used, see Appendix A.

The XML Schema for Database Report 2 is at: http://www.niso.org/schemas/sushi

 

Platform Report 1: Total Searches, Result Clicks and Record Views by Month and Platform (Replaces Database Report 3)

PR1

Note:

  1. For ‘Customer’ specify, for example, the organizational level to which the usage reports refer: e.g. ‘NorthEast Research Libraries Consortium’, ‘Yale University’
  2. ‘Institutional Identifier’ is an optional field until the standard for this identifier being developed by the NISO Institutional Identifiers Working Group is available for implementation.
  3. Search activity generated by federated search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.engines and other automated search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.agents should be categorized separately from regular A COUNTER “Access_Method”. Indicates that usage was generated by a human user A person who accesses the online resourcebrowsing/searching a website, rather than by “Text and Data Mining” (“TDM”) processes.searches. Any searches derived from any federated search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.engine (or similar automated search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.agent) should be included in separate “Searches_federated and automated” counts as indicated in the above report and are not to be included in the “Regular Searches” counts. (See relevant protocol in Section The first level of subdivision of a “Book” or “Reference Work”.5 below)
  4. For guidance on Data Display Rules, see Journal Report 1

The above report complies with the COUNTER Code of Practice for collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.and reporting of usage data. For definitions of the terms used, see Appendix A.

The XML Schema for Platform An interface from a “Content Provider” that delivers the content to the user A person who accesses the online resourceand that counts and provides the COUNTER usage reports.Report 1 is at: http://www.niso.org/schemas/sushi

 

4.1.3 Books and Reference Works

Book Report 1: Number of Successful Title Requests by Month and Title
(To be provided only when an entire book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.is provided as a single file; otherwise Book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.Report 2 below must be used)

421br1

 

Note:

  1. For ‘Customer’ specify, for example, the organizational level to which the usage reports refer: e.g. ‘Harvard University’, ‘Department of Chemistry’
  2. ‘Institutional Identifier’ is an optional field until the standard for this identifier being developed by the NISO Institutional Identifiers Working Group is available for implementation.
  3. A Book DOI The “Digital Object Identifier” is a means of persistently identifying a piece of intellectual property (a creation) on a digital network, irrespective of its current location (www.doi.org) “DOIs” may be assigned at the “Title”, “Article”/”Chapter”, or “Component” levelis required for every title on the list. This should be provided simply as an identifier value. (If a Book DOI The “Digital Object Identifier” is a means of persistently identifying a piece of intellectual property (a creation) on a digital network, irrespective of its current location (www.doi.org) “DOIs” may be assigned at the “Title”, “Article”/”Chapter”, or “Component” levelis not available the cell must be left blank).
  4. The Proprietary Identifier A unique identifier given by publishers and other content providers to a product or collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of productscolumn must be included, but cells may be left blank if the vendor See also “Content Provider”. A publisher An organization whose function is to commission, create, collect, validate, host, distribute and trade information online and/or in printed formor other online information provider who delivers licensed content to the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”and with whom the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”has a contractual relationship.has no Proprietary Identifier A unique identifier given by publishers and other content providers to a product or collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of productsfor a journal
  5. The ‘Total for all titles’ line is provided at the top of the Table to allow it to be stripped out without disrupting the rest of the Table, as the number of books included may vary from one month to another.
  6. Books for which the number of title requests is zero in every month should not be included in Book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.Report 1.
  7. For guidance on Data Display Rules, see Journal Report 1
  8. The above report complies with the COUNTER Code of Practice for collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.and reporting of usage data. For definitions of the terms used, see Appendix A.

The XML Schema for Book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.Report 1 is at: http://www.niso.org/schemas/sushi
Book Report 2: Number of Successful Section** Requests by Month and Title

421br2

**The Section The first level of subdivision of a “Book” or “Reference Work”.Type (Chapter, encyclopaedia entry, etc.) used in this report must be indicated in the report itself as shown. Where more than one type of Section The first level of subdivision of a “Book” or “Reference Work”.is used, simply list the predominant type covered in this report.

Note:

  1. For ‘Customer’ specify, for example, the organizational level to which the usage reports refer: e.g. ‘Harvard University’, ‘Department of Chemistry’
  2. ‘Institutional Identifier’ is an optional field until the standard for this identifier being developed by the NISO Institutional Identifiers Working Group is available for implementation.
  3. A Book DOI The “Digital Object Identifier” is a means of persistently identifying a piece of intellectual property (a creation) on a digital network, irrespective of its current location (www.doi.org) “DOIs” may be assigned at the “Title”, “Article”/”Chapter”, or “Component” levelis required for every title on the list. This should be provided simply as an identifier value. (If a Book DOI The “Digital Object Identifier” is a means of persistently identifying a piece of intellectual property (a creation) on a digital network, irrespective of its current location (www.doi.org) “DOIs” may be assigned at the “Title”, “Article”/”Chapter”, or “Component” levelis not available the cell must be left blank).
  4. The Proprietary Identifier A unique identifier given by publishers and other content providers to a product or collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of productscolumn must be included, but cells may be left blank if the vendor See also “Content Provider”. A publisher An organization whose function is to commission, create, collect, validate, host, distribute and trade information online and/or in printed formor other online information provider who delivers licensed content to the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”and with whom the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”has a contractual relationship.has no Proprietary Identifier A unique identifier given by publishers and other content providers to a product or collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of productsfor a journal
  5. The ‘Total for all titles’ line is provided at the top of the Table to allow it to be stripped out without disrupting the rest of the Table, as the number of titles included may vary from one month to another.
  6. Books for which the number of Section The first level of subdivision of a “Book” or “Reference Work”.requests is zero in every month should not be included in Book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.Report 2.
  7. For guidance on Data Display Rules, see Journal Report 1

The above report complies with the COUNTER Code of Practice for collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.and reporting of usage data. For definitions of the terms used, see Appendix A.

The XML Schema for Book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.Report 2 is at: http://www.niso.org/schemas/sushi

Book Report 3: Access Denied to Content Items by Month, Title and Category

421br3

 

Note:

  1. Book Report 3 is only to be supplied for those titles where turnaways are at the title level. In most cases turnaways are at the level of the platform, in which case Book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.Report 4 applies.
  2. For ‘Customer’ specify, for example, the organizational level to which the usage reports refer: e.g. ‘Harvard University’, ‘Department of Chemistry.’
  3. ‘Institutional Identifier’ is an optional field until the standard for this identifier being developed by the NISO Institutional Identifiers Working Group is available for implementation.
  4. A Book DOI The “Digital Object Identifier” is a means of persistently identifying a piece of intellectual property (a creation) on a digital network, irrespective of its current location (www.doi.org) “DOIs” may be assigned at the “Title”, “Article”/”Chapter”, or “Component” levelis required for every title on the list. This should be provided simply as an identifier value. (If a Title DOI The “Digital Object Identifier” is a means of persistently identifying a piece of intellectual property (a creation) on a digital network, irrespective of its current location (www.doi.org) “DOIs” may be assigned at the “Title”, “Article”/”Chapter”, or “Component” levelis not available the cell must be left blank).
  5. The Proprietary Identifier A unique identifier given by publishers and other content providers to a product or collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of productscolumn must be included, but cells may be left blank where the vendor See also “Content Provider”. A publisher An organization whose function is to commission, create, collect, validate, host, distribute and trade information online and/or in printed formor other online information provider who delivers licensed content to the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”and with whom the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”has a contractual relationship.has no Proprietary Identifier A unique identifier given by publishers and other content providers to a product or collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of productsfor a title.
  6. The ‘Total for all titles’ line is provided at the top of the Table to allow it to be stripped out without disrupting the rest of the Table, as the number of titles included may vary from one month to another.
  7. For guidance on Data Display Rules, see Journal Report 1

The above report complies with the COUNTER Code of Practice for collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.and reporting of usage data. For definitions of the above terms, see Appendix A.

The XML Schema for Book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.Report 3 is at: http://www.niso.org/schemas/sushi

Book Report 4: Access Denied to Content Items by Month, Platform and Category

421br4
Note:

  1. For ‘Customer’ specify, for example, the organizational level to which the usage reports refer: e.g. ‘Harvard University’, ‘Department of Chemistry.’
  2. ‘Institutional Identifier’ is an optional field until the standard for this identifier being developed by the NISO Institutional Identifiers Working Group is available for implementation.
  3. The Proprietary Identifier A unique identifier given by publishers and other content providers to a product or collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of productscolumn must be included, but cells may be left blank where the vendor See also “Content Provider”. A publisher An organization whose function is to commission, create, collect, validate, host, distribute and trade information online and/or in printed formor other online information provider who delivers licensed content to the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”and with whom the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”has a contractual relationship.has no Proprietary Identifier A unique identifier given by publishers and other content providers to a product or collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of productsfor a title
  4. The ‘Total for all titles’ line is provided at the top of the Table to allow it to be stripped out without disrupting the rest of the Table, as the number of titles included may vary from one month to another.
  5. For guidance on Data Display Rules, see Journal Report 1

The above report complies with the COUNTER Code of Practice for collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.and reporting of usage data. For definitions of the terms used, see Appendix A.

The XML Schema for Book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.Report 4 is at: http://www.niso.org/schemas/sushi/#counter

Book Report 5: Total Searches by Month and Title

421br5

Note:

  1. Book Report 5 is to be supplied only for those titles where searches and sessions can be counted at the title level. In most cases searches and sessions are at the level of the platform, in which case Platform An interface from a “Content Provider” that delivers the content to the user A person who accesses the online resourceand that counts and provides the COUNTER usage reports.Report 1 applies.
  2. For ‘Customer’ specify, for example, the organizational level to which the usage reports refer: e.g. ‘Harvard University’, ‘Department of Chemistry.’
  3. ‘Institutional Identifier’ is an optional field until the standard for this identifier being developed by the NISO Institutional Identifiers Working Group is available for implementation.
  4. A Book DOI The “Digital Object Identifier” is a means of persistently identifying a piece of intellectual property (a creation) on a digital network, irrespective of its current location (www.doi.org) “DOIs” may be assigned at the “Title”, “Article”/”Chapter”, or “Component” levelis required for every title on the list. This should be provided simply as an identifier value. (If a Book DOI The “Digital Object Identifier” is a means of persistently identifying a piece of intellectual property (a creation) on a digital network, irrespective of its current location (www.doi.org) “DOIs” may be assigned at the “Title”, “Article”/”Chapter”, or “Component” levelis not available the cell must be left blank).
  5. The Proprietary Identifier A unique identifier given by publishers and other content providers to a product or collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of productscolumn must be included, but cells may be left blank where the vendor See also “Content Provider”. A publisher An organization whose function is to commission, create, collect, validate, host, distribute and trade information online and/or in printed formor other online information provider who delivers licensed content to the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”and with whom the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”has a contractual relationship.has no Proprietary Identifier A unique identifier given by publishers and other content providers to a product or collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.of productsfor a title
  6. The ‘Total for all titles’ line is provided at the top of the Table to allow it to be stripped out without disrupting the rest of the Table, as the number of titles included may vary from one month to another.
  7. Search activity generated by federated search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.engines and other automated search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.agents should be categorized separately from regular A COUNTER “Access_Method”. Indicates that usage was generated by a human user A person who accesses the online resourcebrowsing/searching a website, rather than by “Text and Data Mining” (“TDM”) processes.searches. Any searches derived from any federated search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.engine (or similar automated search A user-driven intellectual query, typically equated to submitting the “Search” form of the online service A branded group of online information products from one or more vendors that can be subscribed to/licensed and searched as a complete service, or at a lower level (e.g. a collection)to the server.agent) should be included in separate “Searches_federated and automated” counts as indicated in the above report and are not to be included in the “Regular Searches” counts. (See relevant protocol in Section The first level of subdivision of a “Book” or “Reference Work”.5 below)
  8. For guidance on Data Display Rules, see Journal Report 1

The above report complies with the COUNTER Code of Practice for collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.and reporting of usage data. For definitions of the terms used, see Appendix A.

The XML Schema for Book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.Report 5 is at: http://www.niso.org/schemas/sushi

4.1.4 Multimedia Non-textual media such as images, audio and video.Content

Usage of multimedia Non-textual media such as images, audio and video.content (audio, image, video, etc.) where this is a content item Collective term for content which is reported at a high level of granularity, e.g. “Full Text Article” (original or a review of other published work); an “Abstract” or digest of a “Full Text Article”; a sectional HTML Article formatted in HTML so as to be readable by a web browser Hypertext Markup Language. A form of text markup readable by web browserspage; supplementary material associated with a “Full Text Article” (e.g. a supplementary data set), or non-textual resources, such as an image, a video, audio, dataset, piece of code, chemical structure or reaction.in itself (i.e. not part of a Journal, Book or Reference Work) should be reported in Multimedia Non-textual media such as images, audio and video.Report 1, below.

Only Successful Requests for Multimedia Non-textual media such as images, audio and video.Full Content Units may be counted. Publishers and vendors must not count the usage of thumbnails or descriptive text associated with an image, etc. See definition of Multimedia Non-textual media such as images, audio and video.Full Content Unit in Appendix A)

Multimedia Report 1: Number of Successful Multimedia Non-textual media such as images, audio and video.Full Content Unit Requests by Month and Collection

421mr5
Note:

  1. Multimedia Report 1 is required only for products that consist of collections of multimedia Non-textual media such as images, audio and video.items (audio, video, images). Where multimedia Non-textual media such as images, audio and video.content is published within a journal or book, its usage should be reported in the appropriate COUNTER Journal or Book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.reports.
  2. For ‘Customer’ specify, for example, the organizational level to which the usage reports refer: e.g. ‘NorthEast Research Libraries Consortium’, ‘Yale University’
  3. ‘Institutional Identifier’ is an optional field until the standard for this identifier being developed by the NISO Institutional Identifiers Working Group is available for implementation.
  4. For guidance on Data Display Rules, see Journal Report 1

The above report complies with the COUNTER Code of Practice for collection A subset of the content of a service; a collection is a branded group of online information products from one or more content providers that can be subscribed to/licensed and searched as a complete group. For the COUNTER reporting is restricted to pre-set collections that are defined like “Databases”. See “Database”. Note a package or bundle provided by a publisher is not considered a “Database” or “Collection”.and reporting of usage data. For definitions of the terms used, see Appendix A.

The XML Schema for Multimedia Non-textual media such as images, audio and video.Report 1 is at: http://www.niso.org/schemas/sushi

4.1.5 Reports for a Library Consortium

If a product has been acquired by a library consortium, the vendor See also “Content Provider”. A publisher An organization whose function is to commission, create, collect, validate, host, distribute and trade information online and/or in printed formor other online information provider who delivers licensed content to the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”and with whom the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”has a contractual relationship.must (unless the resulting reports are unmanageably large in size, in which case the SUSHI An international standard (Z39-93) that describes a method for automating the harvesting of reports.  COUNTER_SUSHI is an implementation of this standard for harvesting COUNTER reports. COUNTER compliance requires “Content Providers” to implement COUNTER_SUSHI.Harvester tool, described in Section The first level of subdivision of a “Book” or “Reference Work”.4.1.6 below, is an alternative approach) provide a readily accessible single usage report for the consortium A group of institutions joining together to license content.that includes details for each member of the consortium. This report must contain only the consortium A group of institutions joining together to license content.members (and no extraneous institutions outside the consortium). The vendor See also “Content Provider”. A publisher An organization whose function is to commission, create, collect, validate, host, distribute and trade information online and/or in printed formor other online information provider who delivers licensed content to the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”and with whom the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”has a contractual relationship.must also provide to the consortium A group of institutions joining together to license content.individual reports for each consortium member An institution that has obtained access to online information resources as part of a consortium. A consortium A group of institutions joining together to license content.member is defined by a subset of the Consortium’s range of IP addresses or by other specific authentication details.or institute (unless forbidden to do so by contract with a consortium member An institution that has obtained access to online information resources as part of a consortium. A consortium A group of institutions joining together to license content.member is defined by a subset of the Consortium’s range of IP addresses or by other specific authentication details.or institute). In consortia where more than one member institution The organization for which usage is being reported.may share an IP address, or range of IP addresses, the total usage statistics reported in the consolidated Consortium A group of institutions joining together to license content.Reports 1,2 and 3 below, must be de-duplicated. This means that, in such cases, the total usage reported may be less than the sum of the usage reported for each member institution.

Consortium Report 1: Number of successful full-text journal article An item of original written work published in a “Journal”, other serial publication, or in a “Book”. An “Article” is complete, but usually cites other relevant published works in its list of “References”, if it has one. A COUNTER “Data_Type” used to identify and filter usage of content defined as “Articles”.or book chapter A subdivision of a “Book” or of some categories of “Reference Work”; usually numbered and titled. A COUNTER “Section_Type”.requests by month and title, (XML only).

XML Schema: http://www.niso.org/schemas/sushi/#counter

This report is a single XML file, broken down by consortium A group of institutions joining together to license content.member, which contains the full-text usage data for every online journal and book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.taken by individual consortium A group of institutions joining together to license content.members, calculated on the same basis as in Journal Report 1 and in Book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.Reports 1 and 2, using the data processing rules specified in Section The first level of subdivision of a “Book” or “Reference Work”.5 below.

Consortium Report 2: Total searches by month and database (XML only).

XML Schema: http://www.niso.org/schemas/sushi/#counter

This report is a single XML file, broken down by consortium A group of institutions joining together to license content.member, which contains the search, record view and result click Report the number of times that users click on results from a given database from the result list displayed by a search or browse action on that platform.The Result Click is counted irrespective of whether it takes the user to an internal record within the database searched (e.g. Full Text or an abstract/detailed display), or to an external resource (e.g. an OpenURL link such as “findit@mylibrary”, a document delivery form)counts for each database taken by individual consortium A group of institutions joining together to license content.members, calculated on the same basis as for Database Report 1, above, using the data processing rules specified in Section The first level of subdivision of a “Book” or “Reference Work”.5 below.

Consortium Report 3: Number of Successful Multimedia Non-textual media such as images, audio and video.Full Content Unit Requests by Month and Collection (xml only)
To be used only by vendors that provide Multimedia Non-textual media such as images, audio and video.Report 1

XML Schema: http://www.niso.org/schemas/sushi

This report is a single XML file, broken down by consortium A group of institutions joining together to license content.member, which contains the usage data for multimedia Non-textual media such as images, audio and video.full content units in collections taken by individual consortium A group of institutions joining together to license content.members, calculated on the same basis as in Multimedia Non-textual media such as images, audio and video.Report 1, using the data processing rules specified in Section The first level of subdivision of a “Book” or “Reference Work”.5 below.

Note:

  1. The XML schema covering the above usage reports is available on the NISO/SUSHI website (http://www.niso.org/schemas/sushi). This schema can be used with the SUSHI An international standard (Z39-93) that describes a method for automating the harvesting of reports.  COUNTER_SUSHI is an implementation of this standard for harvesting COUNTER reports. COUNTER compliance requires “Content Providers” to implement COUNTER_SUSHI.and COUNTER_SUSHI schemas to retrieve any of the COUNTER reports (journals, databases, books, reference works, consortium). The flexibility of the schema is achieved through the use of several self-defining elements. Rather than enumerate the allowed values within the schema, these values are defined outside of the schema to allow new reports and metrics to be added without needing to update the schema each time. The values for the “Report” data element are listed in the Report Registry (http://www.niso.org/workrooms/sushi/reports/ ). Values for other elements can be found on the COUNTER Schema Data Element Values webpage (http://www.niso.org/workrooms/sushi/values/ ) .
  2. Where journal articles and book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.chapters are available on the same platform, usage should be included in the same consortium A group of institutions joining together to license content.report. Where journal articles and book A non-serial publication of any length available in print (in hard or soft covers or in loose-leaf format) or in electronic format. A COUNTER “Data_Type”.chapters are available on separate platforms usage should be reported separately.

4.1.6 The SUSHI An international standard (Z39-93) that describes a method for automating the harvesting of reports.  COUNTER_SUSHI is an implementation of this standard for harvesting COUNTER reports. COUNTER compliance requires “Content Providers” to implement COUNTER_SUSHI.Harvester for Library Consortia

When publishers with very large numbers of journals are reporting to consortia with very large numbers of members, there are instances where the Consortium A group of institutions joining together to license content.Report files can become inconveniently large for the publisher An organization whose function is to commission, create, collect, validate, host, distribute and trade information online and/or in printed formor the customer. In these instances there is an acceptable,
COUNTER-compliant alternative to the Consortium A group of institutions joining together to license content.Reports. This involves using the SUSHI An international standard (Z39-93) that describes a method for automating the harvesting of reports.  COUNTER_SUSHI is an implementation of this standard for harvesting COUNTER reports. COUNTER compliance requires “Content Providers” to implement COUNTER_SUSHI.Harvester for Consortia, a free Microsoft Access application from EBSCO that leverages the open source SUSHI An international standard (Z39-93) that describes a method for automating the harvesting of reports.  COUNTER_SUSHI is an implementation of this standard for harvesting COUNTER reports. COUNTER compliance requires “Content Providers” to implement COUNTER_SUSHI.MISO client (developed by Serials Solutions) to batch download Journal Report 1, Database Report 1, Book Reports 1 and 2, or Multimedia Non-textual media such as images, audio and video.Report 1 for the member institutions of a consortium. ( Note: The SUSHI An international standard (Z39-93) that describes a method for automating the harvesting of reports.  COUNTER_SUSHI is an implementation of this standard for harvesting COUNTER reports. COUNTER compliance requires “Content Providers” to implement COUNTER_SUSHI.Harvester for Consortia may
also be used to batch download the other COUNTER usage reports). COUNTER leaves it to vendors and their customers to decide between them which approach ( the Consortium A group of institutions joining together to license content.Reports or SUSHI An international standard (Z39-93) that describes a method for automating the harvesting of reports.  COUNTER_SUSHI is an implementation of this standard for harvesting COUNTER reports. COUNTER compliance requires “Content Providers” to implement COUNTER_SUSHI.Harvester) is appropriate for a particular customer.

The SUSHI An international standard (Z39-93) that describes a method for automating the harvesting of reports.  COUNTER_SUSHI is an implementation of this standard for harvesting COUNTER reports. COUNTER compliance requires “Content Providers” to implement COUNTER_SUSHI.Harvester for Consortia, together with a detailed User A person who accesses the online resourceGuide containing instructions on how to implement it, may be found on the NISO website at:
http://www.niso.org/apps/group_public/download.php/4774/SUSHI-Harvester.zip

4.2 Customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”Categories for Usage Reports

Customer accounts, access and entitlements to vendor See also “Content Provider”. A publisher An organization whose function is to commission, create, collect, validate, host, distribute and trade information online and/or in printed formor other online information provider who delivers licensed content to the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”and with whom the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”has a contractual relationship.sites are authenticated in a number of different ways, but most commonly by IP addresses or by username/password.

The vendor See also “Content Provider”. A publisher An organization whose function is to commission, create, collect, validate, host, distribute and trade information online and/or in printed formor other online information provider who delivers licensed content to the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”and with whom the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”has a contractual relationship.must provide COUNTER usage reports at different levels, in line with the level at which the vendor See also “Content Provider”. A publisher An organization whose function is to commission, create, collect, validate, host, distribute and trade information online and/or in printed formor other online information provider who delivers licensed content to the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”and with whom the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”has a contractual relationship.holds the account on its system. For example, if a vendor See also “Content Provider”. A publisher An organization whose function is to commission, create, collect, validate, host, distribute and trade information online and/or in printed formor other online information provider who delivers licensed content to the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”and with whom the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”has a contractual relationship.treats a university business school as an entity with a separate customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”ID, which can be identified by, for example, unique IP addresses distinguishable from the full range of university IP addresses, then reports must be delivered at the business school level.

4.3 Report Delivery

Unless specified otherwise in Section The first level of subdivision of a “Book” or “Reference Work”.4.1, all COUNTER reports must conform to the following standards:

  • Reports must be provided in the following formats:
    – Microsoft Excel file (see Section The first level of subdivision of a “Book” or “Reference Work”.4.1 above), or as a Tab Separated Value (TSV) file or other structured text file that can be easily imported into Microsoft Excel and other spreadsheet programmes without loss or corruption of data. Microsoft Excel files may be offered in addition to text files.
    – As XML formatted in accordance with the COUNTER schema (http://www.niso.org/schemas/sushi). More information on XML formatting is available in
    Appendix G.
  • Each report should reside in a separate file or page to avoid files of unwieldy size
  • Reports should be made available on a password-controlled website (accompanied by an optional email alert when data is updated).
  • For consortium A group of institutions joining together to license content.usage reports the consortium A group of institutions joining together to license content.administrator must be able to access both the consolidated consortium A group of institutions joining together to license content.level usage statistics and the usage statistics for individual consortium member An institution that has obtained access to online information resources as part of a consortium. A consortium A group of institutions joining together to license content.member is defined by a subset of the Consortium’s range of IP addresses or by other specific authentication details.institutions, from a single login, using the same user A person who accesses the online resourceid and password (i.e. without having to log out and back in for each individual institution).
  • Reports must be readily available
  • Reports must be provided monthly
  • Data must be updated within four weeks of the end of the reporting period
  • A minimum of the most recent 24months of usage data must be available, unless the vendor See also “Content Provider”. A publisher An organization whose function is to commission, create, collect, validate, host, distribute and trade information online and/or in printed formor other online information provider who delivers licensed content to the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”and with whom the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”has a contractual relationship.is newly-COUNTER compliant
  • The reports must allow the customer An individual or organization that can access a specified range of the “Content provider’s” services and/or content and is subject to terms and conditions agreed with the “Content provider”the flexibility to specify a date range, in terms of months, within the most recent 24 month period. Where no date range is specified, the default shall be calendar year and calendar-year-to-date reports for the current year.
  • XML versions of the reports must be available for harvesting via the SUSHI An international standard (Z39-93) that describes a method for automating the harvesting of reports.  COUNTER_SUSHI is an implementation of this standard for harvesting COUNTER reports. COUNTER compliance requires “Content Providers” to implement COUNTER_SUSHI.protocol within 4 weeks of the end of the reporting period.

4.4 Web browsers

Usage statistics reported in the COUNTER reports must be consistent and not dependent on the browsers used by customers. As a minimum vendors must support current versions, compliant with World Wide Web Consortium (WC3) standards, of the following web browsers: Google Chrome, Internet Explorer and Mozilla Firefox.


How to become Counter Compliant

All academic libraries across the world use and trust COUNTER usage reports to inform renewal and new purchasing decisions, to inform faculty about the value of the library and its resources and to understand user behaviour and improve the user experience.

Counter will help publishers and vendors to become compliant. The The Friendly Guide for Providers Release 5  and Technical Notes and will provide the information you will need to start the process. Content providers transitioning from Release 4 to Release 5 compliance will also find transition timeline useful in their planning.

Audit Process

To comply with the Code of Practice, publishers and vendors must be independently audited within six months of signing the Declaration of COUNTER Compliance, and annually thereafter.

There are three approved COUNTER auditors:

COUNTER will also accept an audit by any Chartered Accountant (UK), CPA (USA) or their equivalent elsewhere.

 
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