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Message to libraries about COUNTER usage during the Covid-19 pandemic

In response to Covid-19 many publishers have removed the paywall from some or all of their content.

There are lists available of these publishers.

As a result of this open content, usage may appear to go down during this period. This is because many of your users will be working from home, outside of your institution’s IP range and not authenticated. This means that the publishers are unable to attribute this usage to your institution.  Please bear these factors in mind when you review your COUNTER reports for this period, because we do not want to see publishers penalized for responding so positively to the global pandemic.

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