Our Expert Panel at Charleston was chaired by David Sommer, who is chair of our Executive Committee.
Athena Hoeppner from University of Central Florida gave an overview of book reports and metrics.You can view her presentation.
Sonja Lendi from Elsevier explained how to get the best from journal reports.You can view her presentation.
Kornelia Junge the Senior Research Manager at Wiley provided a clear step by step guide to using Microsoft Excel with COUNTER Release 5 reports. Kornelia gave a live presentation, but you can view her excellent online tutorial on our YouTube Channel. The COUNTER Foundation Class she created explains how to use Excel to filter reports, create a pivot table and total the usage metrics.